Training course: ISSA Guidelines on Contribution Collection and Compliance

22–26 March 2020 | DubaiUnited Arab Emirates


Training course: ISSA Guidelines on Contribution Collection and Compliance

22–26 March 2020 | DubaiUnited Arab Emirates

The ISSA Academy diploma programme aims to enable ISSA members to gain a profound understanding of the ISSA Guidelines and the use of the Guidelines in improving the contribution collection and compliance within social security institutions.

Training institution: The Muhanna Foundation

Training venue: Dubai, United Arab Emirates (to be determined)

Training course topic: ISSA Guidelines on Contribution Collection and Compliance

Region: Open to ISSA member organizations in all regions

Language: Arabic


This course will focus on the crucial elements of contribution collection and compliance, which are central to the financial sustainability, extension and viability of a social security system. The ISSA guidelines on Contribution Collection and Compliance respond to a number of challenges faced by social security programmes, including reliability and efficiency, compliance issues, and governance beyond operations. As such, the training will provide an in-depth analysis and understanding of the guidelines, covering seven key topics: governance and management, strategy, operational processes, fraud control, coordination with external organizations, fostering awareness and a culture of compliance, and maturity programme and permanent evaluation and adjustment.

Who can participate

The training course is designed for social security professionals from ISSA member institutions and who have a professional interest in the Guidelines covered in this training course. In particular, participants should hold positions in the area of contribution collection and compliance.

How many people can participate

Each training course has places for up to 25 participants from ISSA member institutions.

How to apply for the training course

Applicants should submit their registration no later than 16 March 2020, supported by a letter from their sponsoring institution, indicating to assume the costs of the participant.

Please contact the training institution to apply for this training course:

Rana E. Reda
The Muhanna Foundation
Qantari Area, Michel Chiha Street, Tarraf Building, 2nd Floor, Beirut, Lebanon


Tel:  +961 1 7529 99
Fax: +961 1 7521 03

Cost of participation

The participation fees at the diploma programs is USD 1,600 per participant (group discounts are available). The fee includes 50 hours of training divided between online and in-class training sessions (Arabic language), tuition fees, diploma from the ISSA & the Muhanna Foundation, training material, coffee breaks and lunch and a guided tour around the city. Travel, visa and accommodation are excluded.

The diploma training programme

The ISSA Academy diploma programme offers high-level training on the ISSA Guidelines for social security professionals. Each training course combines on-line assignments and on-site training on a specific set of ISSA Guidelines. The training courses are provided by members of the ISSA Training Consortium.