Overview

Centre for Excellence

Overview

Centre for Excellence

To manage social security in a world of rapid economic, social and technological change, you need new knowledge and innovative solutions.

Through its Centre for Excellence in Social Security Administration, the International Social Security Association (ISSA) provides access to knowledge and services that support good governance, high performance and service quality in social security.

The ISSA is committed to accompany and support your organization's journey to excellence, and to connect you to the global community of social security administrators.

Guidelines

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The ISSA Guidelines offer access to concise and practical knowledge of international best practice in key areas of social security administration.

Good Practices

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The ISSA Good Practices database includes over 800 good practices to help social security institutions improve their operational and administrative effectiveness and efficiency.

Workshops

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The ISSA Workshops offer the opportunity for social security professionals to exchange with peers and experts on solutions to specific institutional challenges  that confront institutions in the administration of social security programmes. Workshops are built around the ISSA Guidelines and can be organized both onsite and online.

Diploma training

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The ISSA Diploma programme offers training on the ISSA Guidelines, which are international professional standards in social security administration. The training courses can be organized onsite or as e-learning, and participants that complete a course receive a formal Diploma.

Recognition

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The ISSA Recognition programme facilitates evaluation of the results of your progress towards excellence and offers recognition of your achievements.