Centre for Excellence

ISSA Recognition programme

Centre for Excellence

ISSA Recognition programme

“Through participation in the Recognition programme, we increased trust at multiple levels.”

Raoul Romain Rabekoto, former Director General of the National Social Insurance Fund (CNaPS), Madagascar

“Accomplishing the Recognition programme is one means to help us to keep the employees motivated by making them proud of working at our organization and working for social security.”

Inge Huyge, Communication Manager, Auxiliary Unemployment Benefits Fund (CAPAC), Belgium

“Going through the ISSA Recognition Programme was an opportunity for our organization to assess and improve its procedures on return to work and reintegration, and make sure they are in line with international standards in the area.”

Workplace Safety and Insurance Board (WSIB), Canada

“The ISSA Guidelines bring us back to fundamentals of good management and good processes”

John McKeon, Secretary General, Department of Social Protection, Ireland

“Accomplishing the Recognition programme is one means to help us to keep the employees motivated by making them proud of working at our organization and working for social security.”

Inge Huyge, Communication Manager, Auxiliary Unemployment Benefits Fund (CAPAC), Belgium

The ISSA Recognition programme offers formal evaluation and recognition by the ISSA of the implementation of the ISSA Guidelines.

The ISSA Recognition programme: Rewarded for excellence

The ISSA Recognition programme offers formal evaluation and recognition by the ISSA of the implementation of the ISSA Guidelines.

The process for obtaining ISSA Recognition consists of an assessment of your institution's compliance with the Guidelines, carried out by independent experts.

ISSA Recognition improves the performance of your institution, encourages and motivates your staff, whilst helping to support the legitimacy of your institution among stakeholders.

The ISSA Recognition programme evaluates members on these ISSA Guidelines:

  1. Good Governance
  2. Service Quality
  3. Contribution Collection and Compliance
  4. Information and Communication Technology
  5. Promotion of Sustainable Employment
  6. Communication by Social Security Administrations
  7. Administrative Solutions for Coverage Extension
  8. Return to Work and Reintegration
  9. Prevention of Occupational Risks
  10. Workplace Health Promotion
  11. Error, Evasion and Fraud in Social Security Systems

For more information, please contact the ISSA Recognition team.