E-learning: Administrative Solutions for Coverage Extension

2 May–10 June 2022 | E-Campus ITC-ILO

E-learning: Administrative Solutions for Coverage Extension

2 May–10 June 2022 | E-Campus ITC-ILO

Extending coverage of social protection is one of the greatest challenges facing social security institutions across the globe.

Participants of this course will draw on international best-practice guidelines to identify administrative solutions to improve access to contributory social security programmes for populations that are difficult to cover.

This is one of seven ISSA Diploma training courses run in partnership with the ITC-ILO training institution, offered in an innovative e-learning format.

This specialized course enables you to join a virtual global network of social security practitioners flexibly and without the need to travel.

Training course: ISSA Guidelines on Administrative Solutions for Coverage Extension

Training institution: International Training Centre of the International Labour Organization (ITC-ILO)

Training venue: E-Campus of the ITC-ILO

Training period: 2 May – 10 June 2022

Region: Open to all ISSA member institutions

Language: English


The ISSA Guidelines on Administrative Solutions for Coverage Extension offer practical guidance for member institutions to improve access to contributory social security programmes particularly for population groups that are difficult to cover.

The training consists of an in-depth analysis and understanding of the guidelines and will give relevant examples to highlight their practical use. Subjects covered include creating an enabling environment, adapting the communication to difficult-to-cover groups, developing an effective registration system, identifying solutions to contribution collection and service delivery.

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Who can participate?

The training course is designed for social security professionals from ISSA member institutions. Participants should hold positions directly related to the design and implementation of administrative solutions for extending the coverage of social security systems.

Course learning materials and tuition will be offered online in English. The following requirements are therefore essential to participate in this course:

  • the ability to use and access a computer with internet
  • a working knowledge of English

How to apply for the training course

Please contact the ITC-ILO training institution to apply for this training course

Mr Charles Crevier
Programme Manager

Email: spgt@itcilo.org

Apply here

Cost of participation

The cost of participating in this course is 915 euro. This is payable in advance by the participant’s sponsoring organization and covers tuition fees, support services and online training and training materials.

The diploma training programme

The ISSA Diploma programme offers high-level e-learning on various ISSA Guidelines for social security professionals.

The course consists of a number of online modules offered through the E-Campus online platform to be completed over a period of six weeks from 2 May to 10 June 2022, for an estimated 60 learning hours. The course is broken down into three phases.

  • Pre-course learning: Flexible (asynchronous) self-guided online learning on E-Campus and an end of phase assessment.
  • Real time learning: Live interactive sessions and engaging video presentations by highly experienced trainers, blended with individual and collaborative group exercises, peer-to-peer assessment and online technical forums on E-Campus.
  • End of course assignment: Individual assignment applying ISSA Guidelines to the participant’s organization. Participants who successfully complete all assessments and the final assignment will receive a Diploma from the ISSA and the ITC-ILO.

This ISSA Diploma training course is also eligible for the ITC-ILO Diploma for Social Protection Managers.