Database

Good Practices in Social Security

Database

Good Practices in Social Security

ISSA Database of Good Practices

This database provides ISSA members with privileged access to good practices, showcasing creative, smart and innovative ways to overcome challenges of social security administration at the institutional, national or international levels. Explore, be inspired by, and learn from these hard-earned and well-deserved successes of the ISSA members. Learn more about the ISSA Good Practices.

The map shows the first 100 results for the selected criteria. ⓘ

E-applications

Implementation year:
2014
Award Year:
2016
Croatian Pension Insurance Institute
,
Croatia
,
Europe

From 1 January 2014 the Croatian Pension Insurance Institute (CPII) introduced the electronic service Lana mirovinsko, as a web application for registration in its central database (e-applications).

Topic:
Service quality
Governance and administration
Information and communication technology

Electronic death data exchange

Implementation year:
2014
Award Year:
2016
Croatian Pension Insurance Institute
,
Croatia
,
Europe

The Croatian Pension Insurance Institute (CPII) receives the death data for Croatian pension beneficiaries residing abroad on the principle of delivered Life Certificates and letters received from the competent foreign pension institutions. That way, CPII receives the beneficiaries' death data after a certain delay thereby causing possible undue payments of pension amounts.

Topic:
Service quality
Governance and administration
Information and communication technology

Electronic records

Implementation year:
2013
Award Year:
2016
Croatian Pension Insurance Institute
,
Croatia
,
Europe

To enable the freedom of movement on the unified labour market of the EU, the Croatian Pension Insurance Institution (CPII) allows users to request and receive through the website (www.mirovinsko.hr) an electronic record (ERPS) of the data recorded in the CPII electronic database (information on the insuree's employment status).

Topic:
Service quality
Governance and administration
Information and communication technology

E-applications

Implementation year:
2014
Award Year:
2016
Croatian Pension Insurance Institute
,
Croatia
,
Europe

From 1 January 2014 the Croatian Pension Insurance Institute (CPII) introduced the electronic service Lana mirovinsko, as a web application for registration in its central database (e-applications).

Topic:
Service quality
Governance and administration
Information and communication technology

Electronic death data exchange

Implementation year:
2014
Award Year:
2016
Croatian Pension Insurance Institute
,
Croatia
,
Europe

The Croatian Pension Insurance Institute (CPII) receives the death data for Croatian pension beneficiaries residing abroad on the principle of delivered Life Certificates and letters received from the competent foreign pension institutions. That way, CPII receives the beneficiaries' death data after a certain delay thereby causing possible undue payments of pension amounts.

Topic:
Service quality
Governance and administration
Information and communication technology

Electronic records

Implementation year:
2013
Award Year:
2016
Croatian Pension Insurance Institute
,
Croatia
,
Europe

To enable the freedom of movement on the unified labour market of the EU, the Croatian Pension Insurance Institution (CPII) allows users to request and receive through the website (www.mirovinsko.hr) an electronic record (ERPS) of the data recorded in the CPII electronic database (information on the insuree's employment status).

Topic:
Service quality
Governance and administration
Information and communication technology