Excellence in administration

  • ISSA Guidelines:
  • Good Governance

Excellence in administration

  • ISSA Guidelines:
  • Good Governance

Good Governance -
Guideline 11. Performance management

The board ensures that the institution is performing its mandate efficiently. It establishes a set of goals, standards and benchmarks to evaluate the management’s performance in administering the social security programmes. The management ensures that these goals, standards and benchmarks are effectively cascaded and assigned such that all staff regardless of rank are able to directly connect the achievement of individual goals and deliverables to institutional goals and performance.