Excellence in administration

  • ISSA Guidelines:
  • Good Governance

Excellence in administration

  • ISSA Guidelines:
  • Good Governance

Good Governance -
B.6. Prevention and Control of Error, Evasion and Fraud in Contributions and Benefits

The board and management are duty bound to prevent and control all forms of error, evasion and fraud in the collection of social security contributions and the administration of benefits and services. Error, evasion and fraud undermine institutional credibility which can lead to loss of public trust.

The ISSA Guidelines on Contribution Collection and Compliance and the ISSA Guidelines on Error, Evasion and Fraud in Social Security Systems provide more detailed guidance on this topic.