Excellence in administration

  • ISSA Guidelines:
  • Good Governance

Excellence in administration

  • ISSA Guidelines:
  • Good Governance

Good Governance -
B.8. Human Capital Policies: Development, Retention and Succession

People – and the talent, experience and capacities that they have – are key to an organization’s performance, resilience and dynamism. The board and management must continually ensure that the institution’s policies on human capital are able to attract, develop and retain competent staff, and inspire staff loyalty to the institution. Effectively managing the institution’s human capital – hiring, compensating, retaining, training, mentoring and developing – is key to the successful governance of any organization.

The seven guidelines on this topic focus on recruitment, performance appraisal, development, retention, succession, decent work and the promotion of corporate values.