Good Governance - Guideline 66. Total life-cycle costs of ICT products and services
A total life-cycle model is used to estimate the total cost, including direct and indirect costs, of the institution’s ICT products and services such as hardware and software infrastructure, development and operations services, etc. The model is a comprehensive assessment of cost over the life of the ICT assets. The model is an important basis for value determination and procurement of ICT projects.
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