Centre for Excellence

  • ISSA Guidelines:
  • Human Resource Management in Social Security Administration

Centre for Excellence

  • ISSA Guidelines:
  • Human Resource Management in Social Security Administration

Human Resource Management in Social Security Administration -
Guideline 8. Collaborating in multidisciplinary teams and a matrix structure

Organizations evolve into a matrix organizational structure to foster skills-sharing and interaction amongst staff, managers and leaders across the institution. In a matrix structure, individual employees and/or teams report to multiple leaders. Specialists and subject matter experts move across the different cells or units of the matrix to share expertise and know-how. The matrix structure is conducive to collaboration and facilitates the mobility of ideas and knowledge sharing, with fluid teams, hierarchical/functional and project management roles to complete tasks.