Excellence in administration

  • ISSA Guidelines:
  • Information and Communication Technology

Excellence in administration

  • ISSA Guidelines:
  • Information and Communication Technology

Information and Communication Technology -
Guideline 103. Control and adjudication of long-term benefits

The institution implements the control and adjudication process of long-term benefits including the processing of provisional pensions, new effective pensions, and the revision of pensions. If the institution manages other schemes, these processes would be part of a common process comprising the processing of other benefits.

Long-term benefits include pensions for old-age, disability and survivors.