The following guidelines are organized in two parts:
Part A, Basic Return-to-work Conditions, Principles and Guidelines, provides guidance on identification of the stakeholders, the legal basis of the programme and the need to refer to international good practice. Another aspect addressed is how to influence the system as a social security institution.
Part B, Specific Return-to-work Principles and Guidelines, provides guidance in seven specific areas that are of common concern for social security institutions when implementing a return-to-work (RTW) programme.
Within each part, specific guidelines are grouped according to particular elements of a return-to-work programme. They are presented as follows:
Guideline. The guideline is stated as clearly as possible.
Structure. This is the suggested structure for the particular aspect of a return-to-work programme that may support the application of the guideline and facilitate the promotion of the underlying principle. A sound structure is essential for the effective functioning of a return-to-work programme. It should ensure an appropriate division of operational and oversight responsibilities as well as the suitability and accountability of the persons involved.
Mechanism. There are different ways in which a guideline may be implemented. The suggested mechanisms for a return-to-work programme are designed to ensure appropriate controls, processes, communication and incentives which encourage good decision-making, proper and timely execution, successful outcomes, and regular monitoring and evaluation.