• Introduction
• Objectives of the ISSA Guidelines on Return to Work and Reintegration
• Definition of Return to Work
• Return to Work Framework
• Structure of the ISSA Guidelines on Return to Work and Reintegration
• A. Basic Return-to-work Conditions, Principles and Guidelines
• A.1. Arguments in Favour of Return to Work
• A.2. General Principles
• Guideline 1. The stakeholders
• Guideline 2. Legal and policy basis
• Guideline 3. Working within the legal framework
• Guideline 4. Understanding and learning from international good practice
• Guideline 5. Influencing the system
• B. Specific Return-to-work Principles and Guidelines
• B.1. Holistic Process
• Guideline 6. Comprehensive and integrated approach with an emphasis on prevention
• Guideline 7. Beginning at the workplace
• Guideline 8. Combining medical treatment and vocational rehabilitation
• Guideline 9. Adopting a biopsychosocial approach
• B.2. Early Intervention
• Guideline 10. Early identification and intervention
• Guideline 11. Proactive reporting
• Guideline 12. Beginning during acute medical treatment
• Guideline 13. Role of facilitators
• B.3. Individualized Approach
• Guideline 14. Case management
• Guideline 15. Individual plan
• Guideline 16. Workplace accommodation
• Guideline 17. Quality control
• B.4. Active Participation of the Person Concerned
• Guideline 18. Engaging with employees
• Guideline 19. Empowering the individual
• Guideline 20. Confidence, motivation and self-determination
• Guideline 21. Confidentiality
• B.5. Collaboration and Dispute Resolution
• Guideline 22. Communication
• Guideline 23. Working with workplace actors
• Guideline 24. Working with health-care professionals and service providers
• Guideline 25. Working with networks
• B.6. Qualification of Experts
• Guideline 26. Ensuring the high quality of return-to-work professionals
• Guideline 27. Education and continuing professional development of return-to-work professionals
• Guideline 28. Certification of return-to-work professionals
• B.7. Monitoring and Evaluation
• Guideline 29. Policy evaluation
• Guideline 30. Programme evaluation
• Guideline 31. Individual outcomes
• Guideline 32. Formal audit
• Acknowledgements