Training course: ISSA Guidelines on Administrative Solutions for Coverage Extension

1–5 December 2019 | MuscatOman

The ISSA Academy diploma programme aims to enable ISSA members to gain a better understanding of the ISSA Guidelines and the use of the Guidelines in improving coverage extension to groups that are difficult to cover.

Training institution: The Muhanna Foundation

Training venue: Muscat, Oman (to be determined)

Training course topic: ISSA Guidelines on Administrative Solutions for Coverage Extension

Region: Open to ISSA member organizations in all regions

Language: Arabic


The ISSA Guidelines on Administrative Solutions for Extending Coverage offer practical guidance for member institutions to improve access to contributory social security programmes particularly for population groups that are difficult to cover.

The training consists of an in-depth analysis and understanding of the Guidelines and will give relevant examples to highlight the practical use of the Guidelines. Subjects covered include creating an enabling environment, adapting the communication to difficult-to-cover groups, developing an effective registration system, identifying solutions to contribution collection and service delivery.

Who can participate?

The training course is designed for social security professionals from ISSA member institutions and who have a professional interest in the Guidelines covered in this training course.

How many people can participate

Each training course has places for up to 25 participants from ISSA member institutions.

How to apply for the training course

Applicants should submit their registration no later than 20 November 2019, supported by a letter from their sponsoring institution, indicating to assume the costs of the participant.

Please contact the training institution to apply for this training course:

Rana E. Reda
The Muhanna Foundation
John Kennedy St., Alameddine Bldg, 1st floor
Beirut – Lebanon

Phone: 00961 1 371611
Fax: 00961 1 361611


Cost of participation

The participation fees at the diploma programs is USD 1,600 per participant (note that group discounts are available). The fee includes 50 hours of training divided between online and in-class training sessions (Arabic language), tuition fees, Certificate of Attendance from ISSA & the Muhanna Foundation, training material, coffee breaks and lunch and a guided tour around the city. Travel, visa and accommodation are excluded.

The diploma-training programme

The ISSA Academy diploma programme offers high-level training on the ISSA Guidelines for social security professionals. Each training course combines on-line assignments and on-site training on a specific set of ISSA Guidelines. The training courses are provided by members of the ISSA Training Consortium