Diploma training

Error, evasion and fraud: an issue of great relevance

Diploma training

Error, evasion and fraud: an issue of great relevance

Interview with Sidibe Dedeou Ousmane, 62, Director of Legal Affairs and Litigation at the National Social Insurance Institute (Institut national de prévoyance sociale – INPS), Mali.

In 2020, the International Social Security Association (ISSA)’s Diploma Training Programme shifted to an e-learning format as a result of the COVID-19 pandemic. Between June and December, 14 online training courses took place, on the different ISSA Guidelines. The ISSA interviewed a trainer and three participants from the course on the ISSA Guidelines on Error, Evasion and Fraud in Social Security Systems. It was provided through the EN3S Digital Campus e-learning platform in late 2020.


Sidibe Dedeou Ousmane

Where do you work and what is your role?

I work for the INPS in Mali, where I am Director of Legal Affairs and Litigation.

What does a regular working day look like for you?

I work from 7:30 a.m. to 4 p.m., Monday to Friday. Over the course of my day, I meet with employers and insured individuals, and I liaise with colleagues.

How has the coronavirus crisis affected your life and your work?

The coronavirus crisis has had an impact on people’s working lives and private lives throughout the world. For my part, I still work in the office, but it is tough.

What did you think of this online training course?

The last course I took was on addressing error, evasion and fraud (EEF). It was really interesting, and the theme was of particular note in light of the impact this phenomenon can have on how social security institutions function. The most challenging aspect was the intensity of the course, as it involved a lot of individual work.

What expectations did you have and what did you get out of the course?

I was hoping to learn more about how to prevent and address EEF, and there is no doubt that what I learnt will be extremely useful in my job.

Do you have a message for all your colleagues working in other ISSA member institutions?

Exchanges between colleagues from different institutions are really enlightening and allow both managers and staff to drive their institutions forward and extend social protection.