Error, Evasion and Fraud in Social Security Systems
Service Quality
Information and Communication Technology
Administrative Solutions for Coverage Extension
Continuity and Resilience of Social Security Services and Systems
The Social Insurance Institution (Zakład Ubezpieczeń Społecznych – ZUS) of Poland wins the ISSA Good Practice Award for Europe for its programmes providing crisis support for Ukrainian citizens.
Error, Evasion and Fraud in Social Security Systems
Service Quality
Information and Communication Technology
The first ever ISSA Special Distinction for Innovation for Europe has been awarded to the Federation of Social Insurances (Dachverband der Österreichischen Sozialversicherungsträger) in Austria for going totally digital with e-prescriptions.
Social security institutions from around the world gathered in Bali, Indonesia for the 17th International Conference on Information and Communication Technology in Social Security (ICT 2024). The presentations and discussions confirmed the key role of data for innovation and development in social
DATAPREV – Social Security Information and Technology Enterprise from Brazil has been awarded the Good Practice Award for the Americas 2023 for its “Emergency Aid” during the COVID-19 pandemic, which reached 118 million people.
Human Resource Management in Social Security Administration
Continuity and Resilience of Social Security Services and Systems
The International Social Security Association (ISSA) today launched new ground-breaking Guidelines on Human Resource Management and on Continuity and Resilience of Social Security Services and Systems. In addition, five sets of ISSA Guidelines have been revised and updated.
The 2020-2022 ISSA triennium has been a highly productive one for the Technical Commission on Organization, Management and Innovation (TC Management), in particular in preparing new and revised ISSA Guidelines on key topics in social security administration.
Rebekah K Mugisha shares her experiences from the ISSA e-learning course on Administrative Solutions for Coverage Extension, organized by the International Training Centre of the International Labour Organization (ITCILO) in 2021.
A new report by the International Social Security Association (ISSA) outlines the increasing cyber risks for social security institutions, and presents potential mediating strategies and measures. The report will inform the production of new ISSA Guidelines on Cybersecurity.
Discussions on how to reshape social security administration and service delivery with new ICT solutions were the focus of the 15th ISSA International Conference on Information and Communication Technology in Social Security, which took place in Casablanca, 18–20 April 2018, attracting 450