Error, Evasion and Fraud in Social Security Systems
Service Quality
Information and Communication Technology
Administrative Solutions for Coverage Extension
Continuity and Resilience of Social Security Services and Systems
The Social Insurance Institution (Zakład Ubezpieczeń Społecznych – ZUS) of Poland wins the ISSA Good Practice Award for Europe for its programmes providing crisis support for Ukrainian citizens.
Continuity and Resilience of Social Security Services and Systems
The first ever Special Distinction for Innovation in the Good Practice Award for the Americas competition was awarded to the Salvadoran Social Security Institute (Instituto Salvadoreño del Seguro Social – ISSS) for the good practice “Dr ISSS online: A new telemedicine care model”.
The ISSA Good Practice Award for Africa 2023 has been awarded to the Department of Social Development in South Africa for the Child Support Grant and its role in the gradual extension of social security coverage to vulnerable children.
Human Resource Management in Social Security Administration
Continuity and Resilience of Social Security Services and Systems
The International Social Security Association (ISSA) today launched new ground-breaking Guidelines on Human Resource Management and on Continuity and Resilience of Social Security Services and Systems. In addition, five sets of ISSA Guidelines have been revised and updated.
The Technical Commission for Contribution Collection and Compliance (TC CCC) has been active in many areas during the 2020–2022 triennium, working on several reports, the revision of ISSA Guidelines, contributing to key events and piloting e-workshops.
Rebekah K Mugisha shares her experiences from the ISSA e-learning course on Administrative Solutions for Coverage Extension, organized by the International Training Centre of the International Labour Organization (ITCILO) in 2021.
The Social Security Administering Body for Health (BPJS Kesehatan), Indonesia, has won the ISSA Good Practice Award for Asia and the Pacific for its National Health Security Programme. This is the largest single-payer health scheme in the world, and the BPJS Kesehatan received the award during the
As we mark International Migrants Day on 18 December, we put attention on how the COVID-19 pandemic has put a heavy toll on migrant workers around the globe. A recent report by the International Social Security Association (ISSA) and the International Labour Organization (ILO) outlined how
In view of the global ambition to reach universal social protection, it is crucial to strengthen the coverage and support for rural populations. To this end, the ISSA and the IFAD have agreed to join forces to extend and promote social security in rural areas.
With the Sustainable Development Goals (SDG), the Member States of the United Nations have agreed to work towards universal social protection by 2030. The ISSA has committed to the Global Partnership for Universal Social Protection, and will contribute to this objective by working with its member