Published:
19 September 2023
Type:
News
Region:
Americas
Topic:
Innovation capacity
Continuity and resilience
ISSA institution

Over 460 social security leaders, experts and professionals gathered for the Regional Social Security Forum for the America (RSSF Americas) in San José, Costa Rica. The knowledge shared and discussions held there will help bring improvements in social security on the continent in the years to come.

Published:
5 September 2023
Type:
News
Region:
Americas
Topic:
Health
E-services
Extension of coverage
COVID-19
Guideline:
Administrative Solutions for Coverage Extension
Continuity and Resilience of Social Security Services and Systems

The first ever Special Distinction for Innovation in the Good Practice Award for the Americas competition was awarded to the Salvadoran Social Security Institute (Instituto Salvadoreño del Seguro Social – ISSS) for the good practice “Dr ISSS online: A new telemedicine care model”.

Published:
5 September 2023
Type:
News
Region:
Americas
Topic:
Business process
Technological transition
Extension of coverage
COVID-19
Guideline:
Good Governance
Service Quality
Information and Communication Technology

DATAPREV – Social Security Information and Technology Enterprise from Brazil has been awarded the Good Practice Award for the Americas 2023 for its “Emergency Aid” during the COVID-19 pandemic, which reached 118 million people. 

Published:
4 September 2023
Type:
News
Region:
Americas
Topic:
Health
Innovation capacity
Human resource management
ICT governance
Service quality
Demographic change
Continuity and resilience

In connection with the Regional Social Security Forum for the Americas, the International Social Security Association (ISSA) has published a report on how social security is developing in the region. Digitalization, resilience and a life-course approach to social security are some key elements.

Published:
13 June 2023
Type:
News
Region:
Americas
Topic:
ISSA institution

The Pension Standardization Office (Oficina de Normalización Previsional – ONP) has taken over as host organization for the ISSA Liaison Office for the Andean Countries.

Published:
16 December 2022
Type:
News
Region:
Caribbean
Portuguese-speaking Countries
French-speaking Countries
Topic:
ISSA institution
Guideline:
Human Resource Management in Social Security Administration
Continuity and Resilience of Social Security Services and Systems

As we approach the end of 2022, it is time to look back not only at a busy year, but also the closing of a very productive triennium full of innovations.

Published:
8 December 2021
Type:
News
Region:
Americas

The Virtual Social Security Forum for the Americas saw a record of over 1,000 registered participants. As a result, it became the most attended virtual event of the International Social Security Association (ISSA) to date, offering rich exchanges between social security institutions and

Published:
19 November 2021
Type:
News
Region:
Americas
Topic:
Governance and administration
Information and communication technology
Service quality
Error, evasion and fraud

The Americas region has entered a new era of service and improved management, one that successfully blends human skills and the innovative and enabling capacities of digital technologies, according to the new study by the International Social Security Association (ISSA) – Evolving management