Social security institutions from around the world gathered in Bali, Indonesia for the 17th International Conference on Information and Communication Technology in Social Security (ICT 2024). The presentations and discussions confirmed the key role of data for innovation and development in social
The Liaison Office for North Africa and the Liaison Office for Arab Countries came together to organize a technical seminar on social security reforms, which resulted in rich discussions and exchanges of experiences between member institutions covered by these offices.
The International Social Security Association’s (ISSA) Liaison Office for West Africa has been transferred to Ghana. The opening ceremony was accompanied by a technical seminar on digitalization to extend social security coverage.
The International Social Security Association (ISSA) has celebrated the opening of its Liaison Office for East Africa in Kampala, Uganda. A technical seminar on digitization and innovation to extend coverage was organized at the same time.
Continuity and Resilience of Social Security Services and Systems
The first ever Special Distinction for Innovation in the Good Practice Award for the Americas competition was awarded to the Salvadoran Social Security Institute (Instituto Salvadoreño del Seguro Social – ISSS) for the good practice “Dr ISSS online: A new telemedicine care model”.
DATAPREV – Social Security Information and Technology Enterprise from Brazil has been awarded the Good Practice Award for the Americas 2023 for its “Emergency Aid” during the COVID-19 pandemic, which reached 118 million people.
In connection with the Regional Social Security Forum for the Americas, the International Social Security Association (ISSA) has published a report on how social security is developing in the region. Digitalization, resilience and a life-course approach to social security are some key elements.
The National Social Insurance Fund for Employees (Caisse nationale des assurances sociales des travailleurs salaries – CNAS) of Algeria has won the first ever ISSA Special Distinction for Innovation, as part of the Good Practice Award for Africa competition.
The Technical Commission on Information and Communication Technology (TC ICT) has focussed on the accelerated digital transformation of social security institutions between 2020 and 2022, and the ICT 2022 Conference was a highlight during the triennium.
As social security systems and their delivery are increasingly dependent on information and communication technology (ICT), digital operational resilience is fundamental to any social security organization.