Published:
15 March 2024
Type:
News
Topic:
Information and communication technology
Data management
Technological transition
Guideline:
Information and Communication Technology

Social security institutions from around the world gathered in Bali, Indonesia for the 17th International Conference on Information and Communication Technology in Social Security (ICT 2024). The presentations and discussions confirmed the key role of data for innovation and development in social

Published:
23 November 2023
Type:
News
Region:
North Africa
Arab Countries
Topic:
Technological transition
Extension of coverage
Social policies & programmes

The Liaison Office for North Africa and the Liaison Office for Arab Countries came together to organize a technical seminar on social security reforms, which resulted in rich discussions and exchanges of experiences between member institutions covered by these offices.

Published:
26 October 2023
Type:
News
Region:
West Africa
Topic:
Technological transition
Extension of coverage

The International Social Security Association’s (ISSA) Liaison Office for West Africa has been transferred to Ghana. The opening ceremony was accompanied by a technical seminar on digitalization to extend social security coverage.

Published:
27 September 2023
Type:
News
Topic:
Innovation capacity
Technological transition
Extension of coverage
ISSA institution

The International Social Security Association (ISSA) has celebrated the opening of its Liaison Office for East Africa in Kampala, Uganda. A technical seminar on digitization and innovation to extend coverage was organized at the same time.

Published:
5 September 2023
Type:
News
Region:
Americas
Topic:
Health
E-services
Extension of coverage
COVID-19
Guideline:
Administrative Solutions for Coverage Extension
Continuity and Resilience of Social Security Services and Systems

The first ever Special Distinction for Innovation in the Good Practice Award for the Americas competition was awarded to the Salvadoran Social Security Institute (Instituto Salvadoreño del Seguro Social – ISSS) for the good practice “Dr ISSS online: A new telemedicine care model”.

Published:
5 September 2023
Type:
News
Region:
Americas
Topic:
Business process
Technological transition
Extension of coverage
COVID-19
Guideline:
Good Governance
Service Quality
Information and Communication Technology

DATAPREV – Social Security Information and Technology Enterprise from Brazil has been awarded the Good Practice Award for the Americas 2023 for its “Emergency Aid” during the COVID-19 pandemic, which reached 118 million people. 

Published:
4 September 2023
Type:
News
Region:
Americas
Topic:
Health
Innovation capacity
Human resource management
ICT governance
Service quality
Demographic change
Continuity and resilience

In connection with the Regional Social Security Forum for the Americas, the International Social Security Association (ISSA) has published a report on how social security is developing in the region. Digitalization, resilience and a life-course approach to social security are some key elements.

Published:
17 May 2023
Type:
News
Topic:
Innovation capacity
Technological transition
Service quality
ISSA institution
Guideline:
Service Quality

The National Social Insurance Fund for Employees (Caisse nationale des assurances sociales des travailleurs salaries – CNAS) of Algeria has won the first ever ISSA Special Distinction for Innovation, as part of the Good Practice Award for Africa competition.

Published:
28 July 2022
Type:
News
Topic:
Risk management
ICT governance
Data management
Continuity and resilience

As social security systems and their delivery are increasingly dependent on information and communication technology (ICT), digital operational resilience is fundamental to any social security organization.