Published:
17 March 2022
Type:
Opinion
Topic:
Governance and administration
Service quality
Guideline:
Good Governance
Service Quality

Virginia Lenore Petersen shares her experiences as a trainer on the ISSA e-learning courses on Good Governance and on Service Quality, organized by the International Training Centre of the International Labour Organization (ITCILO) in 2021.

Published:
8 April 2021
Type:
Opinion
Topic:
Error, evasion and fraud
Guideline:
Error, Evasion and Fraud in Social Security Systems

Interview with Sidibe Dedeou Ousmane, 62, Director of Legal Affairs and Litigation at the National Social Insurance Institute (Institut national de prévoyance sociale – INPS), Mali.