Published:
16 April 2024
Type:
News
Region:
Europe
Topic:
Extension of coverage
Migration
Guideline:
Error, Evasion and Fraud in Social Security Systems
Service Quality
Information and Communication Technology
Administrative Solutions for Coverage Extension
Continuity and Resilience of Social Security Services and Systems

The Social Insurance Institution (Zakład Ubezpieczeń Społecznych – ZUS) of Poland wins the ISSA Good Practice Award for Europe for its programmes providing crisis support for Ukrainian citizens.

Published:
16 April 2024
Type:
News
Region:
Europe
Topic:
Innovation capacity
E-services
Guideline:
Error, Evasion and Fraud in Social Security Systems
Service Quality
Information and Communication Technology

The first ever ISSA Special Distinction for Innovation for Europe has been awarded to the Federation of Social Insurances (Dachverband der Österreichischen Sozialversicherungsträger) in Austria for going totally digital with e-prescriptions.

Published:
15 March 2024
Type:
News
Topic:
Information and communication technology
Data management
Technological transition
Guideline:
Information and Communication Technology

Social security institutions from around the world gathered in Bali, Indonesia for the 17th International Conference on Information and Communication Technology in Social Security (ICT 2024). The presentations and discussions confirmed the key role of data for innovation and development in social

Published:
5 September 2023
Type:
News
Region:
Americas
Topic:
Business process
Technological transition
Extension of coverage
COVID-19
Guideline:
Good Governance
Service Quality
Information and Communication Technology

DATAPREV – Social Security Information and Technology Enterprise from Brazil has been awarded the Good Practice Award for the Americas 2023 for its “Emergency Aid” during the COVID-19 pandemic, which reached 118 million people. 

Published:
26 October 2022
Type:
News
Guideline:
Information and Communication Technology
Promotion of Sustainable Employment
Communication by Social Security Administrations
Actuarial Work for Social Security
Administrative Solutions for Coverage Extension
Human Resource Management in Social Security Administration
Continuity and Resilience of Social Security Services and Systems

The International Social Security Association (ISSA) today launched new ground-breaking Guidelines on Human Resource Management and on Continuity and Resilience of Social Security Services and Systems. In addition, five sets of ISSA Guidelines have been revised and updated.

Published:
5 September 2022
Type:
News
Topic:
Governance and administration
Guideline:
Good Governance
Service Quality
Information and Communication Technology

The 2020-2022 ISSA triennium has been a highly productive one for the Technical Commission on Organization, Management and Innovation (TC Management), in particular in preparing new and revised ISSA Guidelines on key topics in social security administration.

Published:
17 March 2022
Type:
Opinion
Topic:
Governance and administration
Extension of coverage
Guideline:
Information and Communication Technology
Administrative Solutions for Coverage Extension

Rebekah K Mugisha shares her experiences from the ISSA e-learning course on Administrative Solutions for Coverage Extension, organized by the International Training Centre of the International Labour Organization (ITCILO) in 2021.

Published:
20 August 2021
Type:
News
Topic:
ICT governance
Security
Shocks & extreme events
Guideline:
Information and Communication Technology

A new report by the International Social Security Association (ISSA) outlines the increasing cyber risks for social security institutions, and presents potential mediating strategies and measures. The report will inform the production of new ISSA Guidelines on Cybersecurity.

Published:
28 September 2018
Type:
News
Topic:
ISSA institution
Guideline:
Good Governance
Service Quality
Information and Communication Technology

The 12th ISSA Forum for Technical Commissions in Geneva from 27 to 28 August 2018, addressed the production and review of ISSA Guidelines, the ten global challenges for social security and the role of innovation, and also the work plan implementation of each Technical Commission. The Forum involved

Published:
4 May 2018
Type:
News
Topic:
Information and communication technology
Guideline:
Information and Communication Technology

Discussions on how to reshape social security administration and service delivery with new ICT solutions were the focus of the 15th ISSA International Conference on Information and Communication Technology in Social Security, which took place in Casablanca, 18–20 April 2018, attracting 450