News and analysis

News and analysis

News and analysis

News and analysis

Published:
11 May 2021
Type:
Analysis
Region:
Americas
Topic:
Medical care
E-services
COVID-19
Guideline:
Information and Communication Technology

Telemedicine is a discipline that involves the use of information and communication technology (ICT) to provide remote medical services. Health-care professionals can use it to carry out prevention activities and those related to the diagnosis, treatment and monitoring of health-care system users

Published:
20 April 2021
Type:
News
Topic:
Governance and administration
Human resource management
Technological transition
ISSA institution

On 29 April 2021, the International Social Security Association (ISSA) will launch the CEO Roundtable, a new webinar series that will provide leaders of ISSA member organizations with a platform to discuss their perspectives on priority issues in social security.

Published:
22 March 2021
Type:
Analysis
Region:
Americas
Topic:
Information and communication technology
Contribution collection and compliance
Error, evasion and fraud
Guideline:
Error, Evasion and Fraud in Social Security Systems
Good Governance
Contribution Collection and Compliance
Information and Communication Technology

Social security evasion and fraud issues have high social and economic cost, create imbalances in social security accounts and ultimately lead to economic distortions that are not favourable to the functioning and competitiveness of the national economy. They also have a political impact because

Published:
4 February 2021
Type:
News
Topic:
Governance and administration
Human resource management
Innovation capacity
Information and communication technology
Technological transition
Communication

On 28 January 2021, the International Social Security Association (ISSA) drew a record participation to the ISSA Virtual Symposium on Leadership in Social Security, with 765 registered participants from 165 institutions in 101 countries. The presentations and discussions demonstrated the crucial

Published:
22 January 2021
Type:
Analysis
Topic:
Human resource management
Innovation capacity
Information and communication technology
Technological transition
COVID-19

At the onset of the COVID-19 crisis, the immediate response of governments has been massive in both scale and coverage, to cushion the health, social and economic impacts of the pandemic. A raft of emergency measures were urgently implemented including ad hoc income transfers and unemployment

Published:
28 October 2020
Type:
Analysis
Office:
ISSA European Network
Topic:
Information and communication technology
Artificial intelligence
Service quality

The emerging use of Artificial Intelligence (AI) in social security institutions is enabling more proactive and automated social security services. Nevertheless, the application of AI in social security is also challenging, and institutions are defining how they can concretely take the most

Published:
16 October 2020
Type:
Analysis
Region:
Americas
Topic:
Governance and administration
Human resource management
Information and communication technology
Service quality

People and technology sustain business and services. As new information and communication technologies were acquired, social security institutions in the Americas woke early to the efficiencies of blending human skills and digital technologies.

Published:
30 September 2020
Type:
News
Topic:
Information and communication technology
ISSA institution

The International Social Security Association (ISSA) and the United Nations University Operating Unit on Policy-Driven Electronic Governance (UNU-EGOV) have agreed to cooperate on advancing knowledge creation and sharing in the area of digital transformation and information and communication