Building fairer and more inclusive societies requires reversing the root causes of gender inequality. Access to social security is an important step in this regard, as it promotes the economic empowerment of women. Importantly, social security systems must be designed and delivered in a gender
The emerging use of Artificial Intelligence (AI) in social security institutions is enabling more proactive and automated social security services. Nevertheless, the application of AI in social security is also challenging, and institutions are defining how they can concretely take the most
People and technology sustain business and services. As new information and communication technologies were acquired, social security institutions in the Americas woke early to the efficiencies of blending human skills and digital technologies.
ISSA Liaison Office for the Southern Cone of the Americas
Governance and administration
Representatives from Argentina, Aruba, Brazil, Canada, Chile, Costa Rica, Ecuador, Mexico, Paraguay, Peru, Portugal and Uruguay exchanged their experiences and analyzed the future of the one-stop shop in the region.