The International Social Security Association (ISSA) has launched the call for participation in the ISSA Good Practice Award for the Americas 2020. This is a unique opportunity for social security institutions in the region to receive recognition for their innovations and achievements. In view of

A series of substantial measures have been taken in the Argentine Republic in response to the COVID-19 crisis. Of particular note among these are the financial bolstering of social security benefits, the strengthening of institutions’ digital customer-service channels and the launch of measures to

The future of work is a challenge for social security systems around the world. While participation in platform work or the “gig economy” is still relatively small – approximately one per cent of the global adult population – this is expected to grow significantly in the coming years.  The risk is

Social security institutions are an important face of government, particularly when disasters strike. As the turmoil and the global loss of lives and livelihoods caused by the coronavirus continue to rise, social security administrators are standing ground and keeping the promise: to deliver

In Spain, the government introduced a significant number of social security measures to mitigate the health, social and economic impact of COVID-19. The National Social Security Institute (INSS) and the General Treasury of Social Security (TGSS) have played a key role in implementing these measures

The current COVID-19 crisis has disrupted customer services in social security institutions worldwide. Institutions had to rapidly adapt their service delivery approaches to ensure the continuity of social security services while reducing personal interactions to a minimum. Furthermore, in the

In the People’s Republic of China, social security measures were an important component of the government’s emergency response in the context of COVID-19. The combination of adaptations to social security contributions and benefits with adjustments to operational processes and service delivery

On the occasion of the World Day for Safety and Health at Work on 28 April, the International Social Security Association (ISSA) wants to pay tribute to all the courageous health workers who risk their lives to save others during the global COVID-19 pandemic.

Families and children are among the population groups heavily affected by the COVID-19 crisis, and social security systems have responded rapidly to meet their specific needs.

The self-employed are a key pillar of economic activity in many countries. While often belonging to lower income groups, their social security protection is usually significantly less comprehensive than the one provided to employees. Due to the coronavirus crisis, many governments have taken