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The dematerialization of public services: A survey on the impact of difficulties in accessing digital services

The dematerialization of public services: A survey on the impact of difficulties in accessing digital services

Author:
Rémi Gallou; Sabrina Aouici; Malorie Peyrache; Julie Rochut; Camille Audren; Virginie Barret; National Old-Age Insurance Fund, France
Editor:
Technical Commission on Old-age, Invalidity and Survivors’ Insurance
Publication date:
October 2022
Topic
Innovation capacity
Digital inclusion