News and analysis

Conceptual symbol of multiracial human hands making a circle on white background with a copy space in the middle.
Published:
26 February 2024
Type:

Analysis

Region:
Africa
Topic:
Extension of coverage
Awareness and information
Guideline:
Administrative Solutions for Coverage Extension

While Africa is the region with the lowest formal social security coverage rates, socio-economic security also relies on African kinship and community support systems and mechanisms that play an important role in the protection of people faced with the contingencies of life.

Pleading empty hands from above on dry parched ground
Published:
12 December 2023
Type:

Analysis

Region:
Africa
Topic:
Prevention of occupational risks
Extension of coverage
Environment and climate change

Increasingly, climate change and environmental protection are taking centre stage in the global discourse on social security. This is mainly due to the key role social security benefits and services play in mitigating the negative socio-economic impacts of climate change on individuals and families, as well as the growing strains on social security systems due to the evolving  nature of climate related risks. 

Published:
23 November 2023
Type:
News
Region:
North Africa
Arab Countries
Topic:
Technological transition
Extension of coverage
Social policies & programmes

The Liaison Office for North Africa and the Liaison Office for Arab Countries came together to organize a technical seminar on social security reforms, which resulted in rich discussions and exchanges of experiences between member institutions covered by these offices.

Published:
26 October 2023
Type:
News
Region:
West Africa
Topic:
Technological transition
Extension of coverage

The International Social Security Association’s (ISSA) Liaison Office for West Africa has been transferred to Ghana. The opening ceremony was accompanied by a technical seminar on digitalization to extend social security coverage.

Published:
31 May 2023
Type:
News
Region:
Africa
Topic:
Innovation capacity
Extension of coverage
ISSA institution

With over 500 registered participants, the Regional Social Security Forum for Africa (RSSF Africa) in Abidjan, Côte d’Ivoire became the most attended for this region. Important discussions took place, along with the sharing of best practices and examples of innovation. The knowledge shared will

Published:
31 May 2023
Type:
News
Region:
Africa
Topic:
ISSA institution

During the Regional Social Security Forum for Africa (RSSF Africa), Certificates of Excellence were awarded to social security institutions from Cameroon, Côte d’Ivoire, Morocco and Zambia.

Published:
17 May 2023
Type:
News
Region:
Africa
Topic:
Children
Cash transfers
ISSA institution
Guideline:
Good Governance
Service Quality
Administrative Solutions for Coverage Extension

The ISSA Good Practice Award for Africa 2023 has been awarded to the Department of Social Development in South Africa for the Child Support Grant and its role in the gradual extension of social security coverage to vulnerable children.

Published:
17 May 2023
Type:
News
Region:
Africa
Topic:
Continuity and resilience
Governance and administration
Extension of coverage
Social policies & programmes

The International Social Security Association’s (ISSA) has launched its new report Social security developments and trends – Africa 2023, which spotlights innovations and practices that contribute to expanding and improving social security in the region.

Portrait of smiling medical students in hospital
Published:
20 April 2023
Type:

Analysis

Region:
Africa
Topic:
Health
Extension of coverage
Guideline:
Administrative Solutions for Coverage Extension

Extending social security coverage is a key challenge for the quasi-totality of members of the International Social Security Association (ISSA) in Africa. Social security coverage for a diverse workforce is therefore one of four topical priorities for ISSA in the 2023–2025 triennium. This follows from extensive work on extending social security coverage in the previous triennium culminating with new guidelines on extending health-care coverage launched in October 2022.

Portrait of an old African woman at sunset
Published:
27 March 2023
Type:

Analysis

Region:
Africa
Topic:
Old-age pensions
Difficult-to-cover groups
Guideline:
Administrative Solutions for Coverage Extension

The extension of social security coverage is a key topic for the International Social Security Association (ISSA) and its members. It is one of the main ISSA topical priorities for the 2023–2025 triennium, with particular emphasis given to innovations and strategies to extend contributory social security schemes to the self-employed, workers in the informal sector, migrant workers and other difficult-to-cover groups.

Published:
16 December 2022
Type:
News
Region:
Caribbean
Portuguese-speaking Countries
French-speaking Countries
Topic:
ISSA institution
Guideline:
Human Resource Management in Social Security Administration
Continuity and Resilience of Social Security Services and Systems

As we approach the end of 2022, it is time to look back not only at a busy year, but also the closing of a very productive triennium full of innovations.

Published:
6 December 2022
Type:
News
Region:
Africa
Topic:
Innovation capacity

The International Social Security Association (ISSA) has opened the Good Practice Award for Africa competition. In addition to the traditional Award and certificates, the ISSA Special Distinction for Innovation will be awarded for the first time. ISSA member institutions are invited to submit their

Published:
24 June 2022
Type:
News
Region:
North Africa
Topic:
ISSA institution

The ISSA Liaison Office for North Africa has moved from Algeria to Tunisia. The transition was marked by an opening ceremony and a technical seminar on social security reforms in the Maghreb region, organized in Tunis from 24 to 25 May 2022.

A surface level image of a young African Xhosa male in his greenhouse vegetable garden, sits on his haunches while referencing information on his tablet
Published:
3 March 2022
Type:

Analysis

Region:
Africa
Topic:
Innovation capacity
Information and communication technology
Extension of coverage

Through strategic partnerships and modern information and communications (ICT) solutions, member institutions of the International Social Security Association (ISSA) are strengthening the scope, extent, and adequacy of social security coverage.

Published:
27 October 2021
Type:
News
Region:
Africa

The first Virtual Social Security Forum for Africa, was held from 5 to 7 October 2021. With over 500 participants from across the continent joining on the innovative online platform, the event became a rich experience of peer-to-peer sharing, learning and networking.

Published:
13 October 2021
Type:
News
Region:
Africa
Topic:
E-services
Contribution collection and compliance

The Social Insurance Institute – National Social Insurance Fund (IPS–CNPS) of Côte d’Ivoire won the ISSA Good Practice Award for Africa 2020 for developing an app for employers’ social security contributions. The award was announced during the Virtual Social Security Forum for Africa, which took

Published:
5 October 2021
Type:
News
Region:
Africa
Topic:
Governance and administration
Extension of coverage
Population ageing
Social policies & programmes
COVID-19

A new ISSA report explains how innovation in social security has facilitated successful emergency responses to the pandemic while also maintaining and improving service delivery.

Local Market On Zanzibar Island
Published:
29 September 2021
Type:

Analysis

Region:
Africa
Topic:
Extension of coverage

African policy-makers and institutions are conscious of the need for the adequate extension of social security coverage on the continent. The adoption of the Recommendation (No. 202) concerning National Floors of Social Protection, 2012, of the International Labour Organization (ILO) has strengthened this determination. Over the past few decades, the scope of legal coverage for social protection has broadened significantly across Africa. However, effective coverage rates remain low, especially among rural and informal labour market workers.

face masks- african tissue
Published:
28 September 2021
Type:

Analysis

Region:
Africa
Topic:
Health
Employment
COVID-19

Effective access to adequate social protection plays a crucial role in promoting sustainable development, social cohesion and socioeconomic resilience. In recognition of this, African governments have expressed a renewed commitment to expand the scope and extend social security coverage to the vast majority of the population on the continent during the last decades. However, effective coverage rates remain generally low and vary within countries and across branches of social security due to low labour participation in the formal economy (ILO, 2017).

Published:
28 September 2021
Type:
News
Region:
Africa
Topic:
Extension of coverage

Africa is the region with the lowest social security coverage rates. Efforts are underway to extend coverage to all workers covered neither by contributory nor by non-contributory social protection. Innovations by social security institutions prove to be instrumental in reaching out to these workers

Double exposure of abstract digital world map on computer background, big data and blockchain concept
Published:
28 September 2021
Type:

Analysis

Region:
Africa
Topic:
Governance and administration
Information and communication technology
Service quality

Service quality is a key priority for member organizations of the International Social Security Association (ISSA) in Africa. Social security institutions in this ISSA region are committed to responding to the public’s increasing expectations for improved social security services. Staff development, innovative practices, research, process re-engineering, partnerships, employing new technologies and improving governance practices are among the main strategies and approaches that are leveraging institutional capacities for better service. E-government is growing in Africa, with more than 34 countries offering online services or at least one portal for public information. By taking advantage of new developments in various administrative areas, Africa is simultaneously raising the bar on service quality, transparency and good governance.

Published:
21 September 2021
Type:
News
Region:
Africa
Topic:
Governance and administration
Information and communication technology
Service quality

Improved service quality is a key priority for social security organizations in Africa. To this end, strategic management and the digital transformation of social security organizations facilitates enhanced customer services and the greater efficiency of internal processes.

Financial graphs analysis
Published:
20 August 2021
Type:

Analysis

Region:
Africa
Topic:
Contribution collection and compliance
Error, evasion and fraud
Guideline:
Error, Evasion and Fraud in Social Security Systems
Contribution Collection and Compliance

Preventing and detecting error, evasion and fraud (EEF) is crucial for social security systems. Error, evasion and fraud have a direct impact on different aspects of social security. On the one hand, the economic impact related to non-collection of contributions and undue delivered benefits may undermine the economic sustainability of the schemes. On the other hand, the non-economic impact concerns the loss of social rights by workers and their dependents, undermining the fair economic competition through social dumping and the loss of trust in the social security system (Goveia and Sosa, 2016).

Published:
29 January 2021
Type:
News
Region:
Central Africa
East Africa
Topic:
Occupational accidents and diseases
Safety and health at work
COVID-19
Guideline:
Prevention of Occupational Risks

The World Congress Digital Meeting on 5-6 October 2020, was an opportunity to reflect on occupational safety and health in light of the COVID-19 pandemic. Thought leaders from around the world discussed emerging innovations in addressing COVID-19 in the workplace, how the future of work is being

Cropped shot of a businesswoman using a digital tablet with graphs on it in a modern office
Published:
11 December 2020
Type:

Analysis

Region:
Africa
Topic:
Employment policies
Occupational accidents and diseases
Investment
Social policies & programmes

Originally aimed at safeguarding the value of financial assets and ensuring the financial viability and long-term sustainability of pension schemes, investing social security reserve funds has surged to become a core business process in social security administration. At the onset, investment decisions were informed essentially by the investors’ quest for capital and guided by the fundamental principles of safety, liquidity and yields with a predominant focus on financial instruments and/or financial markets (Cichon et al. 2004).

Portrait of a man protecting his face with a medical mask
Published:
9 July 2020
Type:

Analysis

Region:
North Africa
Topic:
Governance and administration
Social policies & programmes
Shocks & extreme events
COVID-19

North African countries reacted quite swiftly to the spread of the coronavirus. They declared national states of emergency, imposed widespread lockdowns and closed their borders from the very first cases of infection. Systems for testing and systematically monitoring confirmed cases were also put in place. In addition, health facilities and hospitals were bolstered and remodelled with a view to improving the care of COVID-19 patients. All of this has led to convincing results in terms of controlling the spread of the pandemic.

Published:
1 July 2020
Type:
News
Region:
Africa
Topic:
Old-age pensions
Governance and administration
Extension of coverage
Social policies & programmes
ISSA institution

The 2020 ISSA Good Practice Award for Africa competition set new bars for the ISSA. The 97 entries and 36 participating social security institutions are the highest numbers ever. This is a clear attestation to the steadfast commitment of African members of the International Social Security