The International Social Security Association (ISSA) today launched new ground-breaking Guidelines on Human Resource Management and on Continuity and Resilience of Social Security Services and Systems. In addition, five sets of ISSA Guidelines have been revised and updated.

The 2020-2022 ISSA triennium has been a highly productive one for the Technical Commission on Organization, Management and Innovation (TC Management), in particular in preparing new and revised ISSA Guidelines on key topics in social security administration.

Rebekah K Mugisha shares her experiences from the ISSA e-learning course on Administrative Solutions for Coverage Extension, organized by the International Training Centre of the International Labour Organization (ITCILO) in 2021.