Barbara Obonyo shares her experiences from the ISSA e-learning course on Good Governance, organized by the International Training Centre of the International Labour Organization (ITCILO) in 2021.

Social security will play a more critical role in the aftermath of the COVID-19 pandemic, but it cannot do so alone. This is one of the key conclusions of a new report by the International Social Security Association (ISSA), outlining five main priority areas for social security in Asia and the

The Americas region has entered a new era of service and improved management, one that successfully blends human skills and the innovative and enabling capacities of digital technologies, according to the new study by the International Social Security Association (ISSA) – Evolving management

A new ISSA report explains how innovation in social security has facilitated successful emergency responses to the pandemic while also maintaining and improving service delivery.

Improved service quality is a key priority for social security organizations in Africa. To this end, strategic management and the digital transformation of social security organizations facilitates enhanced customer services and the greater efficiency of internal processes.

Social protection was high on the agenda of the G20 Employment and Labour Ministers meeting on 22 June. The International Social Security Association (ISSA) contributed to the ministerial discussions, alongside other international organizations. The need to strengthen institutional capacities was

The COVID-19 pandemic has boosted the role of information and communication technology (ICT) in social security. Despite the human tragedy of the pandemic, handled correctly, this is a golden opportunity for long-lasting improvements to service delivery by social security institutions. This

On 29 April 2021, the International Social Security Association (ISSA) will launch the CEO Roundtable, a new webinar series that will provide leaders of ISSA member organizations with a platform to discuss their perspectives on priority issues in social security.

On 28 January 2021, the International Social Security Association (ISSA) drew a record participation to the ISSA Virtual Symposium on Leadership in Social Security, with 765 registered participants from 165 institutions in 101 countries. The presentations and discussions demonstrated the crucial

In these extraordinary times, the International Social Security Review has released a new special issue that offers a timely opportunity to consider the important relationship linking social security, inclusive growth and social cohesion