Reset filters x 2023 (10) x Service quality (10) November 2023 Date: 28 November 2023 ISSA Webinar: Leveraging data exchange for better service delivery Topic: Data sharing Interoperability Service delivery Coordination Webinar : Virtual October 2023 Date: 10–13 October 2023 Technical Seminar: Improving health insurance systems, coverage and service quality Topic: Health insurance Extension of coverage Service quality Technical Seminar : Seoul , Korea, Republic of Date: 8–12 October 2023 Diploma training: Service Quality Topic: Service quality Diploma training : Muscat , Oman September 2023 Date: 7–8 September 2023 DOST 2023: A single platform for providing flexible, innovative and sustainable services Topic: Service delivery Non-ISSA event : Baku , Azerbaijan August 2023 Date: 16 August 2023 ISSA Webinar: Gender-responsive service delivery in social security Topic: Gender Inequalities Service quality Communication Webinar : Virtual Date: 10 August 2023 ISSA Webinar: Strengthening staff capacity for improved customer experience and services Topic: Human resource management Customer-centric Webinar : Virtual July 2023 Date: 4 July 2023 ISSA Webinar: Proactive human-centred service delivery Topic: Service delivery Customer-centric Webinar : Virtual May 2023 Date: 22–26 May 2023 Diploma training: Service Quality Topic: Service quality Diploma training : ITC-ILO Campus (Turin) , Italy April 2023 Date: 20 April 2023 ISSA Webinar: Artificial Intelligence – Deconstructing chatbots Topic: Artificial intelligence Chatbots E-services Webinar : Virtual Date: 17–19 April 2023 Technical Seminar CARICOM: Unemployment protection for workers in the Caribbean − Strategies and key parameters Topic: Unemployment Extension of coverage Service quality Technical Seminar : Saint John’s , Antigua and Barbuda
Date: 28 November 2023 ISSA Webinar: Leveraging data exchange for better service delivery Topic: Data sharing Interoperability Service delivery Coordination Webinar : Virtual
Date: 10–13 October 2023 Technical Seminar: Improving health insurance systems, coverage and service quality Topic: Health insurance Extension of coverage Service quality Technical Seminar : Seoul , Korea, Republic of
Date: 8–12 October 2023 Diploma training: Service Quality Topic: Service quality Diploma training : Muscat , Oman
Date: 7–8 September 2023 DOST 2023: A single platform for providing flexible, innovative and sustainable services Topic: Service delivery Non-ISSA event : Baku , Azerbaijan
Date: 16 August 2023 ISSA Webinar: Gender-responsive service delivery in social security Topic: Gender Inequalities Service quality Communication Webinar : Virtual
Date: 10 August 2023 ISSA Webinar: Strengthening staff capacity for improved customer experience and services Topic: Human resource management Customer-centric Webinar : Virtual
Date: 4 July 2023 ISSA Webinar: Proactive human-centred service delivery Topic: Service delivery Customer-centric Webinar : Virtual
Date: 22–26 May 2023 Diploma training: Service Quality Topic: Service quality Diploma training : ITC-ILO Campus (Turin) , Italy
Date: 20 April 2023 ISSA Webinar: Artificial Intelligence – Deconstructing chatbots Topic: Artificial intelligence Chatbots E-services Webinar : Virtual
Date: 17–19 April 2023 Technical Seminar CARICOM: Unemployment protection for workers in the Caribbean − Strategies and key parameters Topic: Unemployment Extension of coverage Service quality Technical Seminar : Saint John’s , Antigua and Barbuda