Services Australia
Australia
Asia and Pacific

Implementing the initiative "Changing the Income Assessment Model"

Implementation year
2020

Changing the Social Security Income Assessment Model (CAM) was announced in the 2019–20 Budget as part of the Social Security and other Amendments (Simplifying Income Reporting and Other Measures) Bill 2020. Legislative amendments were enacted to allow customers to report the gross employment income paid to them during their reporting period, as shown on their payslip, rather than calculating what they expect to earn. The changes were successfully implemented on 7 December 2020.

Topic:
Governance and administration
Information and communication technology
Communication
Service quality