This page presents publications prepared by the ISSA General Secretariat and allows to search (filter) these.

In addition, links to the International Social Security Review and the Social Security Programs Throughout the World series are found separately in the right hand column. Brochures and contributions to events are found on the respective topical and event pages.

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The dematerialization of public services: A survey on the impact of difficulties in accessing digital services

The dematerialization of public services: A survey on the impact of difficulties in accessing digital services

Author:
Rémi Gallou; Sabrina Aouici; Malorie Peyrache; Julie Rochut; Camille Audren; Virginie Barret; National Old-Age Insurance Fund, France
Editor:
Technical Commission on Old-age, Invalidity and Survivors’ Insurance
Publication date:
October 2022
Topic
Innovation capacity
Digital inclusion
Digital inclusion

Digital inclusion: Improving social security service delivery

Author:
United Nations University, Operating Unit on Policy-Driven Electronic Governance (UNU-EGOV) and the International Social Security Association (ISSA)
Publication date:
July 2022
Topic
Innovation capacity
Digital inclusion
Technological transition
Service delivery
Inequalities