ISSA Academy | Africa

ISSA Academy workshop: Good governance

25–27 February 2020 | MarrakeshMorocco

ISSA Academy | Africa

ISSA Academy workshop: Good governance

25–27 February 2020 | MarrakeshMorocco

How can strategic planning and risk management be made part of an organization’s culture? How can the management promote such a culture? How does the management promote a disciplined approach to undertake reviews of all areas of operation of the institution?

To exchange experiences and solutions on these important issues, join this ISSA Academy workshop and tap into the expertise of the ISSA and its member organizations.

ISSA Guidelines:Good Governance.

Region: Open primarily to senior managers from ISSA member organizations in North Africa and the Arab countries.

Language: Arabic.

What are the goals of the workshop?
This workshop provides practical hands-on support for managers who are involved in good governance and dealing with strategic planning, risk management and internal audit of ISSA member organizations.

Using the ISSA Guidelines on Good Governance -focussing on the sections B1, B2 and B3 of the guidelines as reference and under the supervision of an accredited expert, this workshop aims to offer insights on how to maximize value, optimize performance and minimize vulnerabilities in the organizations’ processes of planning, budgeting, implementation, monitoring and review.

The participants will exchange knowledge and experiences during the three days of the workshop. Together with colleagues from different institutions and countries, you will explore solutions and strategies.

Who can participate?
Senior managers, program directors and high-level experts from ISSA members who deal with internal governance issues within their institution.

How can you participate?
When you register, you will be asked to fill out the online form “Issues to be addressed”. In this form, you are asked to write down the challenges you and your organization are facing related to good governance, focussing on risk management and strategic planning. The content of the workshop will be shaped by the issues the participants provide.

View an example of “Issues to be addressed” (in Arabic)

During the workshop, the participants will develop key takeaway messages together with possible strategies. This approach enables the participants to develop ideas and measures to respond to the challenges outlined in their “Issues to be addressed” form.

Each member organization may send no more than two participants to the workshop. A workshop needs a minimum of 12 participants and will accommodate no more than 25 participants.


There is no registration fee. Costs for travel, accommodation and meals are to be covered by your institution.

ISSA Guidelines on Good Governance

In the context of social security administration, the ISSA defines governance as the manner in which the vested authority uses its powers to achieve the institution’s objectives, including its powers to design, implement and innovate the organization’s policies, rules, systems and processes, and to engage and involve its stakeholders.

The ISSA Guidelines on Good Governance seeks to provide a practical and comprehensive reference on good governance. The guidelines are underpinned by a governance framework that spans the range of internal governance issues that are involved in the administration of social security programmes. The guidelines recognize accountability, transparency, predictability and participation as principles of good governance, and introduce dynamism as an additional important characteristic.

The Guidelines are divided into two parts:

  • The first part A of the ISSA Guidelines on Good Governance outlines the five principals of good governance for the board and management: accountability, transparency, predictability, participation and dynamism.
  • The second part B offers practical guidance on the nine specific areas of common concern to social security institutions: strategic planning; risk management; internal audit of operations; actuarial assessment of financial sustainability; enforcing the prudent principle in investment management; prevention and control of error, evasion and fraud in contributions and benefits; service standards for members and beneficiaries; human capital policies and information and communication technology (ICT) infrastructure.

This workshop will concentrate on the sections B1, B2 and B3 of the Guidelines: strategic planning, risk management and internal audit of operations.

The ISSA Academy

The ISSA Academy offers the member institutions capacity building and development opportunities for their professionals based on the ISSA Guidelines. The ISSA Guidelines are professional standards for social security administrations on 13 core areas in social security administration.

The ISSA Academy aims to improve and innovate the performance of the member institutions by using the ISSA Guidelines as references to benchmark their systems, methods and practices.

The ISSA Academy consists of workshops, diploma training courses and tailor-made courses, all based on the ISSA Guidelines.