Database

Good Practices in Social Security

Database

Good Practices in Social Security

ISSA Database of Good Practices

This database provides ISSA members with privileged access to good practices, showcasing creative, smart and innovative ways to overcome challenges of social security administration at the institutional, national or international levels. Explore, be inspired by, and learn from these hard-earned and well-deserved successes of the ISSA members. Learn more about the ISSA Good Practices.

The map shows the first 100 results for the selected criteria.

Implementation year:
2021
Award Year:
2024
Federation of Social Insurances
,
Austria
,
Europe

With the e-prescription in the Austrian Federation of Social Insurances (Dachverband der Österreichischen Sozialversicherungsträger – DSV), health insurance prescriptions for all insured persons are issued, filled and billed electronically. Because all the necessary information is available electronically in the pharmacy, paper is no longer necessary. This reduces the administrative workload for everyone involved.

Topic:
Health
Health insurance
Governance and administration
Coordination
Information and communication technology
E-services
Service quality
Continuity and resilience
Implementation year:
2018
Award Year:
2019
General Institute for Insurance against Employment Accidents and Occupational Diseases
,
Austria
,
Europe

Around 5 million Austrians are insured with the General Institute for Insurance against Employment Accidents and Occupational Diseases (Allgemeine Unfallversicherungsanstalt – AUVA). According to the occupational disease (BK) list Section 177 of the Austrian General Social Security Act (ASVG) Annex 1, BK No. 19 – skin diseases (BK 19) – have been the second most commonly recognized occupational disease in Austria for decades.

Implementation year:
2014
Award Year:
2014
National Health Insurance Scheme
,
Nigeria
,
Africa
The Public Primary Pupils Social Health Insurance Programme (PPPSHIP), a recently introduced programme of the National Health Insurance Scheme (NHIS), is aimed at eliminating financial barriers for over 24 million children in public primary schools in our quest to attaining the 40 per cent coverage by 2015.
 
The NHIS, States, Health Maintenance Organizations (HMOs) and Health Care Facilities (HCFs) are key stakeholders. The Programme is to be funded and managed by the NHIS and participating States in collaboration with appointed private HMOs.
Topic:
Extension of coverage
Implementation year:
2014
Award Year:
2014
National Health Insurance Scheme
,
Nigeria
,
Africa
Tertiary Institutions 19 Social Health Insurance Programme (TISHIP) is a programme of the National Health Insurance Scheme (NHIS) which aimed at ensuring access to quality and affordable healthcare for all students in tertiary institutions nationwide.
 
The key stakeholders involved in this Programme include NHIS, tertiary institutions, Health Maintenance Organizations (HMOs), healthcare facilities, Student Union Government (SUG) and regulatory bodies of tertiary institutions.
 
The Programme, which is compulsory for all stud
Topic:
Extension of coverage
Implementation year:
2014
Award Year:
2014
National Health Insurance Scheme
,
Nigeria
,
Africa
With less than 5 per cent health insurance coverage, many rural dwellers remain socially excluded.
Topic:
Information and communication technology
Implementation year:
2010
Award Year:
2020
Nigeria Social Insurance Trust Fund
,
Nigeria
,
Africa

The Nigeria Social Insurance Trust Fund (NSITF) stands out as Nigeria’s foremost social security institution, with vast experience in the implementation of social security programmes in Nigeria. With a history that dates back to 1961, NSITF is famous for its continuous provision of social security to the Nigerian population. Between 2010 to 2019, i.e. the years covered by this good practice report, the NSITF has experienced tremendous improvement in its operational methods.

Topic:
Information and communication technology
Extension of coverage
Social assistance
Error, evasion and fraud
Implementation year:
2008
Award Year:
2011
National Health Insurance Scheme
,
Nigeria
,
Africa

Phase 1 covered six Nigerian states (Sokoto, Niger, Gombe, Oyo, Imo and Bayelsa); Phase 2 covered a further six states (Katsina, Jigawa, Yobe, Bauchi, Ondo, and Cross River). So far in Phases 1 and 2 of the project, a total number of 1,545,646 pregnant women and children were covered as at March 2011. Of this figure 1,193,893 are still accessing care while 351,753 have exited the Project i.e. delivered or are above 5 years of age.

Topic:
Service quality
Extension of coverage
Implementation year:
2021
Award Year:
2024
Federation of Social Insurances
,
Austria
,
Europe

With the e-prescription in the Austrian Federation of Social Insurances (Dachverband der Österreichischen Sozialversicherungsträger – DSV), health insurance prescriptions for all insured persons are issued, filled and billed electronically. Because all the necessary information is available electronically in the pharmacy, paper is no longer necessary. This reduces the administrative workload for everyone involved.

Topic:
Health
Health insurance
Governance and administration
Coordination
Information and communication technology
E-services
Service quality
Continuity and resilience
Implementation year:
2021
Award Year:
2024
Federation of Social Insurances
,
Austria
,
Europe

The e-card System modernization project aimed to enhance the Federation of Social Insurances (Dachverband der Österreichischen Sozialversicherungsträger – DSV) in Austria’s healthcare infrastructure, addressing challenges and preparing for future technologies.

Topic:
Health
Governance and administration
E-services
Technological transition
Communication
Service quality
Customer-centric
Platform workers
Implementation year:
2018
Award Year:
2019
General Institute for Insurance against Employment Accidents and Occupational Diseases
,
Austria
,
Europe

Around 5 million Austrians are insured with the General Institute for Insurance against Employment Accidents and Occupational Diseases (Allgemeine Unfallversicherungsanstalt – AUVA). According to the occupational disease (BK) list Section 177 of the Austrian General Social Security Act (ASVG) Annex 1, BK No. 19 – skin diseases (BK 19) – have been the second most commonly recognized occupational disease in Austria for decades.

Implementation year:
2014
Award Year:
2014
National Health Insurance Scheme
,
Nigeria
,
Africa
The Public Primary Pupils Social Health Insurance Programme (PPPSHIP), a recently introduced programme of the National Health Insurance Scheme (NHIS), is aimed at eliminating financial barriers for over 24 million children in public primary schools in our quest to attaining the 40 per cent coverage by 2015.
 
The NHIS, States, Health Maintenance Organizations (HMOs) and Health Care Facilities (HCFs) are key stakeholders. The Programme is to be funded and managed by the NHIS and participating States in collaboration with appointed private HMOs.
Topic:
Extension of coverage
Implementation year:
2014
Award Year:
2014
National Health Insurance Scheme
,
Nigeria
,
Africa
Tertiary Institutions 19 Social Health Insurance Programme (TISHIP) is a programme of the National Health Insurance Scheme (NHIS) which aimed at ensuring access to quality and affordable healthcare for all students in tertiary institutions nationwide.
 
The key stakeholders involved in this Programme include NHIS, tertiary institutions, Health Maintenance Organizations (HMOs), healthcare facilities, Student Union Government (SUG) and regulatory bodies of tertiary institutions.
 
The Programme, which is compulsory for all stud
Topic:
Extension of coverage
Implementation year:
2014
Award Year:
2014
National Health Insurance Scheme
,
Nigeria
,
Africa
With less than 5 per cent health insurance coverage, many rural dwellers remain socially excluded.
Topic:
Information and communication technology
Implementation year:
2010
Award Year:
2020
Nigeria Social Insurance Trust Fund
,
Nigeria
,
Africa

The Nigeria Social Insurance Trust Fund (NSITF) stands out as Nigeria’s foremost social security institution, with vast experience in the implementation of social security programmes in Nigeria. With a history that dates back to 1961, NSITF is famous for its continuous provision of social security to the Nigerian population. Between 2010 to 2019, i.e. the years covered by this good practice report, the NSITF has experienced tremendous improvement in its operational methods.

Topic:
Information and communication technology
Extension of coverage
Social assistance
Error, evasion and fraud
Implementation year:
2008
Award Year:
2011
National Health Insurance Scheme
,
Nigeria
,
Africa

Phase 1 covered six Nigerian states (Sokoto, Niger, Gombe, Oyo, Imo and Bayelsa); Phase 2 covered a further six states (Katsina, Jigawa, Yobe, Bauchi, Ondo, and Cross River). So far in Phases 1 and 2 of the project, a total number of 1,545,646 pregnant women and children were covered as at March 2011. Of this figure 1,193,893 are still accessing care while 351,753 have exited the Project i.e. delivered or are above 5 years of age.

Topic:
Service quality
Extension of coverage