Database

Good Practices in Social Security

Database

Good Practices in Social Security

ISSA Database of Good Practices

This database provides ISSA members with privileged access to good practices, showcasing creative, smart and innovative ways to overcome challenges of social security administration at the institutional, national or international levels. Explore, be inspired by, and learn from these hard-earned and well-deserved successes of the ISSA members. Learn more about the ISSA Good Practices.

The map shows the first 100 results for the selected criteria. ⓘ

Using artificial intelligence (AI) to identify vulnerable Canadians

Implementation year:
2017
Award Year:
2020
Employment and Social Development Canada , Canada , Americas

The Guaranteed Income Supplement (GIS) provides a monthly non-taxable benefit to Old Age Security (OAS) pension recipients who have low income and live in Canada. In January 2017, guidelines for the GIS changed. As a result, a GIS recipient whose partner was admitted to a long-term care facility would no longer be considered as “single”. This situation left one person to pay both household costs and long-term care facility expenses with less GIS support.

Topic:
Old-age pensions
Information and communication technology
Artificial intelligence
Extension of coverage

Old Age Security/Guaranteed Income Supplement automatic enrolment

Implementation year:
2013
Award Year:
2017
Employment and Social Development Canada , Canada , Americas

The Old Age Security (OAS) program is the Government of Canada’s largest pension program. It is funded out of the Government’s general tax revenues, which means that beneficiaries do not pay into it directly. This program provides eligible seniors with basic income in retirement through the OAS Pension and the Guaranteed Income Supplement (GIS).

Topic:
Service quality
Information and communication technology
Extension of coverage

Using artificial intelligence (AI) to identify vulnerable Canadians

Implementation year:
2017
Award Year:
2020
Employment and Social Development Canada , Canada , Americas

The Guaranteed Income Supplement (GIS) provides a monthly non-taxable benefit to Old Age Security (OAS) pension recipients who have low income and live in Canada. In January 2017, guidelines for the GIS changed. As a result, a GIS recipient whose partner was admitted to a long-term care facility would no longer be considered as “single”. This situation left one person to pay both household costs and long-term care facility expenses with less GIS support.

Topic:
Old-age pensions
Information and communication technology
Artificial intelligence
Extension of coverage

Old Age Security/Guaranteed Income Supplement automatic enrolment

Implementation year:
2013
Award Year:
2017
Employment and Social Development Canada , Canada , Americas

The Old Age Security (OAS) program is the Government of Canada’s largest pension program. It is funded out of the Government’s general tax revenues, which means that beneficiaries do not pay into it directly. This program provides eligible seniors with basic income in retirement through the OAS Pension and the Guaranteed Income Supplement (GIS).

Topic:
Service quality
Information and communication technology
Extension of coverage