Database

Good Practices in Social Security

Database

Good Practices in Social Security

ISSA Database of Good Practices

This database provides ISSA members with privileged access to good practices, showcasing creative, smart and innovative ways to overcome challenges of social security administration at the institutional, national or international levels. Explore, be inspired by, and learn from these hard-earned and well-deserved successes of the ISSA members. Learn more about the ISSA Good Practices.

The map shows the first 100 results for the selected criteria. ⓘ

System for client information in a social protection body

Implementation year:
2004
Award Year:
2009
COMPENSAR - Family Allowances Fund , Colombia , Americas

Tools exist which can be combined to produce strategic information for both client service and operational sectors. It is clients who can best indicate their needs and expectations to the service, and they are rarely unreasonable; they are the best guides for the introduction of an efficient system of continual improvement.

Topic:
Governance and administration
Risk management

System for client information in a social protection body

Implementation year:
2004
Award Year:
2009
COMPENSAR - Family Allowances Fund , Colombia , Americas

Tools exist which can be combined to produce strategic information for both client service and operational sectors. It is clients who can best indicate their needs and expectations to the service, and they are rarely unreasonable; they are the best guides for the introduction of an efficient system of continual improvement.

Topic:
Governance and administration
Risk management