Risk management is the process of identifying, analysing, accepting, mitigating or transferring uncertainty in investment decisions. Fund managers apply risk management by analysing and attempting to quantify the potential loss of an investment and then acting accordingly.

Institutions are being transformed thanks to the integration of new technologies. This vision represents a corporate change with a social impact, reducing costs, simplifying processes and procedures, and raising awareness of the importance and benefits of this transformation.

In June 2022, the Salvadoran Social Security Institute (Instituto Salvadoreño del Seguro Social – ISSS) in El Salvador put new technological solutions in place to improve its health-care services. Three electronic kiosks for confirming medical appointments were installed in the Consultorio de Especialidades (Specialist Clinic), the first working prototypes of a device that aims to support health centres’ processes.

Article 12 of Law No. 5508 on the Promotion, Protection of Maternity and Support for Breastfeeding establishes that maternity allowance should be paid to employed women by the social security scheme of Paraguay’s Social Insurance Institute (Instituto de Previsión Social – IPS). This amount is equivalent to 100 per cent of her salary at the time of delivery, and is paid for the prescribed months of rest. This used to be given to women in a single payment.

The issue of population growth and social security planning is one of the biggest challenges facing governments today, and is a key part of a good social security system that instils confidence in its members.

The Retirement and Pension Fund for Employees of Banks and Related Institutions (Caja de Jubilaciones y Pensiones de Empleados de Bancos y Afines) (Bank Fund, hereinafter) is in constant communication with its members. It therefore continuously updates its databases, in order to have a better understanding of members’ current realities, experiences and needs.

Digital transformation is happening in institutions through the integration of new technologies. This vision represents an institutional and social change, optimizing available resources, reducing costs, shortening processes and procedures, and raising awareness of the importance and benefits of this transformation.

Good practice in health – service quality.

As health-care systems have evolved to become more complex and due to the resultant increase in patients coming to harm in health care settings, patient safety has emerged as a health-care discipline.

The Actuarial Advisory Office (Asesoría Actuarial) of the Social Insurance Institute (Instituto de Previsión Social – IPS) carried out an actuarial valuation of the Common Retirement and Pension Fund (Fondo Común de Jubilaciones y Pensiones). The valuation looks to comply with international best practices and observe the guidelines and standards of the International Standards of Actuarial Practice 2 (ISAP 2), and the ISSA-ILO Guidelines on Actuarial Work for Social Security, with technical support from the International Labour Organization (ILO).

Like most of the world’s countries, Paraguay has adopted lockdown measures to prevent the spread of COVID-19. These steps taken by the government have impacted the productive sector, leading to mass suspensions of employment contracts for persons insured with the Social Insurance Institute (Instituto de Previsión Social – IPS) of Paraguay.

When the COVID-19 pandemic was declared by the World Health Organization (WHO), in El Salvador the Directorate General of the Salvadoran Social Security Institute (Instituto Salvadoreño del Seguro Social – ISSS) put forward a new form of care. This was authorized by the ISSS board in agreement No. 2020-0651 ABR. This made it possible to implement virtual care through telemedicine, known as Dr. ISSS en línea (Dr. ISSS online).

As of 2022, the Salvadoran Social Security Institute (Instituto Salvadoreño del Seguro Social – ISSS) in El Salvador has 12 palliative care home support teams nationwide, four of which deal with the most complex cases. The teams are distributed across a variety of care networks.

For years, the Salvadoran Social Security Institute (Instituto Salvadoreño del Seguro Social – ISSS) has had a reputation in El Salvador for not providing personalized care to beneficiaries, both in terms of health services and economic support. For this reason, people often think the employees who provide the services dehumanize and are indifferent to the needs of patients and their families. It is therefore urgent to transform this institutional culture, using a humanized approach to health as the transversal and fundamental axis.