Database

Good Practices in Social Security

Database

Good Practices in Social Security

ISSA Database of Good Practices

This database provides ISSA members with privileged access to good practices, showcasing creative, smart and innovative ways to overcome challenges of social security administration at the institutional, national or international levels. Explore, be inspired by, and learn from these hard-earned and well-deserved successes of the ISSA members. Learn more about the ISSA Good Practices.

The map shows the first 100 results for the selected criteria. ⓘ

Administrative and operational efficiency

Implementation year:
2014
Award Year:
2015
Employees' State Insurance Corporation , India , Asia and Pacific

State Governments are instrumental in delivering healthcare services under the ESI Act. An enabling provision was inserted in the Act to establish a body at the State level to address certain operational issues.

A committee, entitled Medical Services and Medical Education (MSME), was constituted to explore various options to improve operational efficiency.

Topic:
Governance and administration
Contribution collection and compliance
Governance and administration

Good governance and service quality

Implementation year:
2014
Award Year:
2015
Employees' Provident Fund Organisation , India , Asia and Pacific

The Employees  Provident Fund Organisation (EPFO), under the Ministry of Labour & Employment, Government of India provides social security benefits to its members in terms of provident fund and old age pensions under the Employees' Provident Funds & Miscellaneous Provisions Act, 1952 (referred to as the Act hereafter), enacted by the Parliament of India, which extends to the whole of India except the state of Jammu and Kashmir.

Topic:
Governance and administration
Service quality

Universal Account Number: Enabling, empowering and delivering to millions

Implementation year:
2014
Award Year:
2021
Employees' Provident Fund Organisation , India , Asia and Pacific

The inefficiency and complexity of various processes involving a multitude of forms and returns and the resulting difficulty in delivery of online services to over 60 million contributory subscribers and over 200 million accounts, was a big challenge for the Employees’ Provident Fund Organisation (EPFO) of India since some time back. The sheer size of stakeholders heightened the need of digitization.

Administrative and operational efficiency

Implementation year:
2014
Award Year:
2015
Employees' State Insurance Corporation , India , Asia and Pacific

State Governments are instrumental in delivering healthcare services under the ESI Act. An enabling provision was inserted in the Act to establish a body at the State level to address certain operational issues.

A committee, entitled Medical Services and Medical Education (MSME), was constituted to explore various options to improve operational efficiency.

Topic:
Governance and administration
Contribution collection and compliance
Governance and administration

Good governance and service quality

Implementation year:
2014
Award Year:
2015
Employees' Provident Fund Organisation , India , Asia and Pacific

The Employees  Provident Fund Organisation (EPFO), under the Ministry of Labour & Employment, Government of India provides social security benefits to its members in terms of provident fund and old age pensions under the Employees' Provident Funds & Miscellaneous Provisions Act, 1952 (referred to as the Act hereafter), enacted by the Parliament of India, which extends to the whole of India except the state of Jammu and Kashmir.

Topic:
Governance and administration
Service quality

Universal Account Number: Enabling, empowering and delivering to millions

Implementation year:
2014
Award Year:
2021
Employees' Provident Fund Organisation , India , Asia and Pacific

The inefficiency and complexity of various processes involving a multitude of forms and returns and the resulting difficulty in delivery of online services to over 60 million contributory subscribers and over 200 million accounts, was a big challenge for the Employees’ Provident Fund Organisation (EPFO) of India since some time back. The sheer size of stakeholders heightened the need of digitization.