Database

Good Practices in Social Security

Database

Good Practices in Social Security

ISSA Database of Good Practices

This database provides ISSA members with privileged access to good practices, showcasing creative, smart and innovative ways to overcome challenges of social security administration at the institutional, national or international levels. Explore, be inspired by, and learn from these hard-earned and well-deserved successes of the ISSA members. Learn more about the ISSA Good Practices.

The map shows the first 100 results for the selected criteria.

Implementation year:
2022
Award Year:
2023
Social Insurance Institute , Paraguay , Americas

Article 12 of Law No. 5508 on the Promotion, Protection of Maternity and Support for Breastfeeding establishes that maternity allowance should be paid to employed women by the social security scheme of Paraguay’s Social Insurance Institute (Instituto de Previsión Social – IPS). This amount is equivalent to 100 per cent of her salary at the time of delivery, and is paid for the prescribed months of rest. This used to be given to women in a single payment.

Topic:
Maternity
Information and communication technology
Communication
Service quality
Implementation year:
2021
Award Year:
2023
Retirement and Pension Fund for Employees of Banks and Related Institutions , Paraguay , Americas

The issue of population growth and social security planning is one of the biggest challenges facing governments today, and is a key part of a good social security system that instils confidence in its members.

The Retirement and Pension Fund for Employees of Banks and Related Institutions (Caja de Jubilaciones y Pensiones de Empleados de Bancos y Afines) (Bank Fund, hereinafter) is in constant communication with its members. It therefore continuously updates its databases, in order to have a better understanding of members’ current realities, experiences and needs.

Topic:
Old-age pensions
Governance and administration
Service quality
Social assistance
Implementation year:
2021
Award Year:
2023
Social Insurance Institute , Paraguay , Americas

Good practice in health – service quality.

As health-care systems have evolved to become more complex and due to the resultant increase in patients coming to harm in health care settings, patient safety has emerged as a health-care discipline.

Topic:
Health
Service quality
Implementation year:
2020
Award Year:
2020
Social Insurance Institute , Paraguay , Americas

Like most of the world’s countries, Paraguay has adopted lockdown measures to prevent the spread of COVID-19. These steps taken by the government have impacted the productive sector, leading to mass suspensions of employment contracts for persons insured with the Social Insurance Institute (Instituto de Previsión Social – IPS) of Paraguay.

Topic:
Information and communication technology
Service quality
Implementation year:
2020
Award Year:
2023
Social Insurance Institute , Paraguay , Americas

Paraguay’s Social Insurance Institute (Instituto de Previsión de Social – IPS) used to make sick leave payments at its administrative offices, which had associated administrative costs and meant beneficiaries had to visit the IPS service counter in person.

Topic:
Governance and administration
Information and communication technology
Communication
Service quality
Social assistance
Platform workers
Implementation year:
2014
Award Year:
2015
Employees' Provident Fund Organisation , India , Asia and Pacific

The Employees  Provident Fund Organisation (EPFO), under the Ministry of Labour & Employment, Government of India provides social security benefits to its members in terms of provident fund and old age pensions under the Employees' Provident Funds & Miscellaneous Provisions Act, 1952 (referred to as the Act hereafter), enacted by the Parliament of India, which extends to the whole of India except the state of Jammu and Kashmir.

Topic:
Governance and administration
Service quality
Implementation year:
2013
Award Year:
2015
Employees' State Insurance Corporation , India , Asia and Pacific

To ensure adequacy and improve the quality of social security benefits the following actions have been taken:
 

Topic:
Service quality
Extension of coverage
Implementation year:
2013
Award Year:
2015
Employees' State Insurance Corporation , India , Asia and Pacific

The ESIC has taken the following measures to proactively improve the scheme:
 

Topic:
Service quality
Information and communication technology
Implementation year:
2011
Award Year:
2012
Employees' State Insurance Corporation , India , Asia and Pacific
  • The minimum amount of monthly dependants' benefit payable to dependants of a deceased insured person has been prescribed as 1,200 Indian Rupees (INR) a month.
  • Long-term benefits (permanent disablement benefit and dependant's benefit) have been linked to the cost of living index.
Topic:
Service quality
Implementation year:
2022
Award Year:
2023
Social Insurance Institute , Paraguay , Americas

Article 12 of Law No. 5508 on the Promotion, Protection of Maternity and Support for Breastfeeding establishes that maternity allowance should be paid to employed women by the social security scheme of Paraguay’s Social Insurance Institute (Instituto de Previsión Social – IPS). This amount is equivalent to 100 per cent of her salary at the time of delivery, and is paid for the prescribed months of rest. This used to be given to women in a single payment.

Topic:
Maternity
Information and communication technology
Communication
Service quality
Implementation year:
2021
Award Year:
2023
Retirement and Pension Fund for Employees of Banks and Related Institutions , Paraguay , Americas

The issue of population growth and social security planning is one of the biggest challenges facing governments today, and is a key part of a good social security system that instils confidence in its members.

The Retirement and Pension Fund for Employees of Banks and Related Institutions (Caja de Jubilaciones y Pensiones de Empleados de Bancos y Afines) (Bank Fund, hereinafter) is in constant communication with its members. It therefore continuously updates its databases, in order to have a better understanding of members’ current realities, experiences and needs.

Topic:
Old-age pensions
Governance and administration
Service quality
Social assistance
Implementation year:
2021
Award Year:
2023
Social Insurance Institute , Paraguay , Americas

Good practice in health – service quality.

As health-care systems have evolved to become more complex and due to the resultant increase in patients coming to harm in health care settings, patient safety has emerged as a health-care discipline.

Topic:
Health
Service quality
Implementation year:
2020
Award Year:
2020
Social Insurance Institute , Paraguay , Americas

Like most of the world’s countries, Paraguay has adopted lockdown measures to prevent the spread of COVID-19. These steps taken by the government have impacted the productive sector, leading to mass suspensions of employment contracts for persons insured with the Social Insurance Institute (Instituto de Previsión Social – IPS) of Paraguay.

Topic:
Information and communication technology
Service quality
Implementation year:
2020
Award Year:
2023
Social Insurance Institute , Paraguay , Americas

Paraguay’s Social Insurance Institute (Instituto de Previsión de Social – IPS) used to make sick leave payments at its administrative offices, which had associated administrative costs and meant beneficiaries had to visit the IPS service counter in person.

Topic:
Governance and administration
Information and communication technology
Communication
Service quality
Social assistance
Platform workers
Implementation year:
2014
Award Year:
2015
Employees' Provident Fund Organisation , India , Asia and Pacific

The Employees  Provident Fund Organisation (EPFO), under the Ministry of Labour & Employment, Government of India provides social security benefits to its members in terms of provident fund and old age pensions under the Employees' Provident Funds & Miscellaneous Provisions Act, 1952 (referred to as the Act hereafter), enacted by the Parliament of India, which extends to the whole of India except the state of Jammu and Kashmir.

Topic:
Governance and administration
Service quality
Implementation year:
2013
Award Year:
2015
Employees' State Insurance Corporation , India , Asia and Pacific

To ensure adequacy and improve the quality of social security benefits the following actions have been taken:
 

Topic:
Service quality
Extension of coverage
Implementation year:
2013
Award Year:
2015
Employees' State Insurance Corporation , India , Asia and Pacific

The ESIC has taken the following measures to proactively improve the scheme:
 

Topic:
Service quality
Information and communication technology
Implementation year:
2011
Award Year:
2012
Employees' State Insurance Corporation , India , Asia and Pacific
  • The minimum amount of monthly dependants' benefit payable to dependants of a deceased insured person has been prescribed as 1,200 Indian Rupees (INR) a month.
  • Long-term benefits (permanent disablement benefit and dependant's benefit) have been linked to the cost of living index.
Topic:
Service quality