Database

Good Practices in Social Security

Database

Good Practices in Social Security

ISSA Database of Good Practices

This database provides ISSA members with privileged access to good practices, showcasing creative, smart and innovative ways to overcome challenges of social security administration at the institutional, national or international levels. Explore, be inspired by, and learn from these hard-earned and well-deserved successes of the ISSA members. Learn more about the ISSA Good Practices.

The map shows the first 100 results for the selected criteria.

Implementation year:
2015
Award Year:
2023
Colombian Pension Administrator , Colombia , Americas

Unemployment, informal employment and low pension coverage have been recurrent problems in Colombia. According to a study carried out in 2023 by Colombia’s National Statistics Institute (Departamento Administrativo Nacional de Estadística – DANE, 2023), some 57.9 per cent of the country’s population is in informal employment, and a little over half of these people earn less than the minimum wage.

Topic:
Old-age pensions
Social policies & programmes
Implementation year:
2012
Award Year:
2015
National Social Security Administration , Argentina , Americas

The PRO.CRE.AR. Fund was created in 2012 to address the housing needs of citizens, taking into account the different family socio-economic conditions. The State has taken two approaches: housing construction projects and public resource mobilization into a mortgage loan programme.

Through this Programme, economic activity is also boosted thanks to the housing construction incentive, which benefits the economy as a whole, not only in terms of production, but also employment and domestic consumption.

Topic:
Financing
Extension of coverage
Implementation year:
2012
Award Year:
2013
National Office of Social Insurance , Moldova, Republic of , Europe

This system is used by economic agents to submit online declarations concerning the calculation and use of the social insurance contributions as well as the individual social insurance declarations. It also allows them to receive confirmation of acceptance of the submissions by the National Office of Social Insurance (NOSI), using minimal resources, both financial and human.

Topic:
Service quality
Information and communication technology
Financing
Implementation year:
2012
Award Year:
2014
National Social Insurance Fund , Cameroon , Africa

A series of reforms has been implemented since 2008 to bring the National Social Insurance Fund (Caisse nationale de prévoyance sociale (CNPS)) of Cameroon up to international standards in an effort to incorporate the best management practices of social security organizations, with a view to guaranteeing not only the sustainability of the Fund, but also rigorous, efficient and exemplary management in all respects. To ensure this and guarantee a high level of performance over the long-term, it has been necessary to train the organization's managers in the profess

Topic:
Financing
Implementation year:
2012
Award Year:
2015
National Social Security Administration , Argentina , Americas

By Decree No. 246/11, in December 2011, the national Government implemented a credit programme for retirees and pensioners called ARGENTA. This allows seniors to obtain loans that are repaid in 12, 24 or 40 instalments at the lowest market rates: the Total Annual Effective Financial Cost ranges from 31 to 35 per cent according to the number of instalments.

Topic:
Service quality
Financing
Implementation year:
2012
Award Year:
2023
Pension and Retirement Board of the National Teachers' Union , Costa Rica , Americas

In 2012, the Social Benefits Department of Costa Rica’s Pension and Retirement Board of the National Teachers’ Union (Junta de Pensiones y Jubilaciones del Magisterio Nacional – JUPEMA) created a training guide entitled “A guide to ageing, well-being and awareness through a rights-based approach”. This gave rise to a school awareness programme that has been promoted in different provinces of the country, with the aim of creating a space for participation and community work.

Topic:
Social policies & programmes
Implementation year:
2015
Award Year:
2023
Colombian Pension Administrator , Colombia , Americas

Unemployment, informal employment and low pension coverage have been recurrent problems in Colombia. According to a study carried out in 2023 by Colombia’s National Statistics Institute (Departamento Administrativo Nacional de Estadística – DANE, 2023), some 57.9 per cent of the country’s population is in informal employment, and a little over half of these people earn less than the minimum wage.

Topic:
Old-age pensions
Social policies & programmes
Implementation year:
2012
Award Year:
2015
National Social Security Administration , Argentina , Americas

The PRO.CRE.AR. Fund was created in 2012 to address the housing needs of citizens, taking into account the different family socio-economic conditions. The State has taken two approaches: housing construction projects and public resource mobilization into a mortgage loan programme.

Through this Programme, economic activity is also boosted thanks to the housing construction incentive, which benefits the economy as a whole, not only in terms of production, but also employment and domestic consumption.

Topic:
Financing
Extension of coverage
Implementation year:
2012
Award Year:
2013
National Office of Social Insurance , Moldova, Republic of , Europe

This system is used by economic agents to submit online declarations concerning the calculation and use of the social insurance contributions as well as the individual social insurance declarations. It also allows them to receive confirmation of acceptance of the submissions by the National Office of Social Insurance (NOSI), using minimal resources, both financial and human.

Topic:
Service quality
Information and communication technology
Financing
Implementation year:
2012
Award Year:
2014
National Social Insurance Fund , Cameroon , Africa

A series of reforms has been implemented since 2008 to bring the National Social Insurance Fund (Caisse nationale de prévoyance sociale (CNPS)) of Cameroon up to international standards in an effort to incorporate the best management practices of social security organizations, with a view to guaranteeing not only the sustainability of the Fund, but also rigorous, efficient and exemplary management in all respects. To ensure this and guarantee a high level of performance over the long-term, it has been necessary to train the organization's managers in the profess

Topic:
Financing
Implementation year:
2012
Award Year:
2015
National Social Security Administration , Argentina , Americas

By Decree No. 246/11, in December 2011, the national Government implemented a credit programme for retirees and pensioners called ARGENTA. This allows seniors to obtain loans that are repaid in 12, 24 or 40 instalments at the lowest market rates: the Total Annual Effective Financial Cost ranges from 31 to 35 per cent according to the number of instalments.

Topic:
Service quality
Financing
Implementation year:
2012
Award Year:
2023
Pension and Retirement Board of the National Teachers' Union , Costa Rica , Americas

In 2012, the Social Benefits Department of Costa Rica’s Pension and Retirement Board of the National Teachers’ Union (Junta de Pensiones y Jubilaciones del Magisterio Nacional – JUPEMA) created a training guide entitled “A guide to ageing, well-being and awareness through a rights-based approach”. This gave rise to a school awareness programme that has been promoted in different provinces of the country, with the aim of creating a space for participation and community work.

Topic:
Social policies & programmes