The competent institutions profile, inform, advise and guide jobseekers in their search for employment. As transitions are increasingly frequent in a rapidly changing labour market, the competent institutions are also supporting more workers in their career development. The objective is to secure these transitions and ensure a more sustainable and inclusive labour market. To this end, they collaborate with employers and provide them with quality service.

They also establish partnerships with other public or private actors providing labour market services. They involve their clients and partners in the choice and content of the services they offer, taking care, with a view to efficiency and cost control, to give priority to solutions that have proved their worth and are efficient and effective.