Technical Seminar: Preventing fraud, strengthening compliance and improving contribution collection

22.–24. April 2024 | EzulwiniEswatini

Technical Seminar: Preventing fraud, strengthening compliance and improving contribution collection

22.–24. April 2024 | EzulwiniEswatini

The ISSA Technical Seminar on preventing fraud, strengthening compliance, and improving contribution collection will focus on institutional strategies and innovative approaches will be held in Ezulwini, Eswatini, 22–24 April 2024. The event will be organized in cooperation with the ISSA Liaison Office for Southern Africa and hosted by the Eswatini National Provident Fund (ENPF) and other ISSA member institutions in Eswatini.

Social security systems play a key role for individuals and societies. The achievement of social security objectives depends on reliable financing, compliance with legal regulations and solidarity and trust. Contribution and benefit fraud as well as contribution evasion endanger social security systems and constitute a major risk to social security institutions.

Putting in place sound measures to prevent and combat fraud as well as effective contribution collection and compliance systems have therefore been priorities in the Southern Africa region. Technological and administrative innovations as well as ISSA Guidelines have facilitated and supported this progress. Nevertheless, there is an important need to further strengthen approaches and exchange on the latest strategies and good practices.

The ISSA Guidelines on Contribution Collection and Compliance provide a high-level reference point for the management this domain by social security administrations. The ISSA Guidelines on Error, Evasion and Fraud in Social Security Systems are based on an effective risk management approach and model guiding social security institutions on these issues.

In line with the ISSA Guidelines and based on the presentation of selected recent experiences from the region, this event will identify and share innovations and good practices. The seminar will seek to respond to some crucial questions:

  • What are the main challenges and risk factors that social security institutions in the Southern Africa region face in the area of preventing fraud and ensuring contribution collection and compliance?
  • What new measures and strategies have recently been put in place by social security institutions in the region, and what have been key learnings from these experiences?
  • What is the role of technology and partnerships with other organizations in innovative approaches?
  • What should be the way forward and how can Southern African social security institutions coordinate the implementation of these strategies and innovative approaches?

The technical seminar will be held in English. It is open to representatives of ISSA member institutions from Africa, as well as invited participants. There is no registration fee for ISSA members.